Our clients reserves the right not to make an appointment. In considering candidates for appointment into advertised posts, preference will be accorded to persons from a designated group in accordance with the approved Employment Equity Plan.
SHORT TERM UNDERWRITER: COMMECIAL
(4024J EI UNWRI)
Overview
Reference
4024J EI UNWRI
Salary
ZAR/month
Job Location
- South Africa -- Johannesburg Metro -- Johannesburg -- Bryanston
Job Type
Permanent
Posted
28 October 2025
Closing date
14 Nov 2025 07:09
Our client, an established company within the financial sector is seeking to hire a highly skilled and experienced COMMERCIAL UNDERWRITER to join their team. This is an excellent opportunity for an individual with excellent analytical and detail-oriented skills and is able to work independently and as part of a team to grow their career within a reputable organisation.
Knowledge:
- Microsoft Office;
- Commercial Insurance Products and Financial Services industry.
Skills and attributes:
- Analytical and detail-oriented;
- Ability to work independently and as part of a team;
- Proactive and diplomatic;
- Strong communication skills – both written and verbal;
- Ability to prioritise tasks;
- Logical thinker with a professional demeanour;
- Strong work ethic and reliability;
- Capacity to handle a pressurised, fast-paced work environment;
- Strong sense of ethics.
Formal Education:
- Matric;
- NQF 5 in Short-Term Insurance;
- Regulatory Exam Level 1;
- A minimum of five years of relevant commercial underwriting experience;
- Commercial Lines Class of Business;
- DOFA confirmation from FSB;
- Cardinal 360 system experience will be an advantage.
Duties:
- Effectively maintaining commercial underwriting standards and providing quality client service:
- Issuing new policies, renewals and endorsements on the CIMS3 System;
- Prepare new business quotes;
- Underwrite in accordance with standards, policies and procedures;
- Support sales team in acquiring and retaining profitable business;
- Attend to administration and written communication;
- Ensure that all documentation is processed accurately & correctly;
- Ensure documentation is checked and authorised if appropriate prior to dispatch;
- Ensure queries are resolved as per company standards;
- Negotiating renewal terms and preparing the renewal documentation;
- Ensure renewal reviews are completed timeously;
- Ensure retentions are calculated;
- Request, monitor survey and survey requirements as per laid down procedures;
- Correct unprofitable policies;
- Ensure policies are not overexposed;
- Checking policies before sending to clients;
- Telephone contact with clients when they phone in with queries or amendments/ additional covers;
- Saving all work electronically.
- Service delivery to ensure customer satisfaction:
- Maintain service, quality and desired outputs within a specific functional process through ensuring compliance to tactical policies, procedures and standards;
- Resolve escalated customer queries and complaints and provide feedback to customers on matters resolved;
- Develop work routines in line with operational plans / schedules in order to manage achievement of service delivery goals;
- Share knowledge on, and participate in the creation of new standards, control systems and procedures to maintain service delivery.
- Maintain effective people practices:
- Align own behaviour with the organization culture and values;
- Share and transfer product, process and systems knowledge to colleagues;
- Collaborate and work with the Underwriting team to ensure required service levels are delivered.
- Continuous improvement to ensure effective service:
- Ensure adherence to organizational policies, practices and procedures;
- Identify and recommend areas / ways to improve processes.
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