• Develop and maintain a database of potential and existing Horeca customers

• Negotiate and secure contracts and agreements with Horeca customers

• Monitor and evaluate the performance and satisfaction of Horeca customers

• Provide training and support to Horeca customers on product knowledge and service standards

• Implement and monitor quality control measures for Horeca customers

• Identify and resolve any issues or complaints from Horeca customers

• Coordinate and collaborate with other departments and agencies on Horeca-related matters

• Sales and Financial Management:

• Managing the turnover and profitability of each agency, by setting and monitoring sales targets, budgets, and forecasts

• Preparing and presenting sales reports for customers and suppliers, by analysing sales data, market trends and customer feedback

• Developing and implementing strategic plans for each agency, by identifying opportunities, challenges, and solutions

• Managing key accounts and building strong relationships with customers and suppliers, by providing excellent service, support, and advice

• Conducting business reviews with management, principles, and customers on a monthly basis, by evaluating performance, progress and satisfaction

• Team Leadership:

• Leading and motivating a sales team and ensuring their training and development, by coaching, mentoring, and appraising them

• Executing trade activities and allocating resources effectively, by planning, organizing and supervising events, promotions, and activations

• Providing feedback and evaluation of trade activations, by measuring results, impact and return on investment

• Business Culture and Integrity:

• Upholding the culture and integrity of the business, by adhering to the company's values, policies, and standards

• Professional Development

• Participating in management training programs, by attending workshops, seminars, and courses

• Pursuing personal education and training opportunities, by keeping up to date with industry knowledge and best practices

• Hosting suppliers from time to time on travel to Zimbabwe, by arranging meetings, visits, and tours

• Traveling regionally for incentives, training or hosting purposes, by participating in trade shows, conferences and trips

Key Skills:

• At least 5 years of experience in sales management, preferably in the liquor industry, or a proven track record of achieving sales goals.

• Excellent communication, negotiation, and presentation skills, both written and verbal.

• Strong analytical, problem-solving, and decision-making skills, with the ability to use data and insights to drive action.

• A high level of professionalism, integrity, and ethics, with the respect for diversity and inclusion.

• A passion for liquor products and the market trends, with the curiosity to learn new things and explore new opportunities.

• A willingness to travel frequently and work flexible hours, with the flexibility to adapt to changing situations.

Qualifications: