Our client is looking for a Business Development Manager to join their team, 

The objective of the Business Development Manager is to grow the company revenue, profitability and trading
base through achieving a forwarding sales target on an area specific basis.

Responsibility: 

• Customer Relationship Management

  • Maintain on-going relationships with new and potential customers and sales partners.

  • Work jointly with operations, offices, partners and affiliates to grow the ICF client base

  • Establish appropriate internal relationships and communication with relevant functional areas to enhance customer satisfaction, improve service delivery and ensure customer retention.

• New Business

  • Target achievement (Agreed cost to company target)

  • The acquisition of new customers

  • Generation of quality leads

• Sales Calls

  • 8 customer engagements per week

  • Log customer engagements within MDS

• Data analysis

  • Analyse and report on sales opportunities on a monthly basis to understand emerging trends within the market and industry.

  • Ensuring timeous communication to BDE, informing of any potential changes within the customer’s business, industry and potential risk to ICF. 

  • Provide accurate monthly sales pack data to be used within ROSE calculation 

• MDS Quality

  • All client records should always be maintained with updated accurate customer details pertaining to:

  • Customer contact details

  • Contact name, email, current telephone number and job title

  • Opportunity naming conventions including correct verticals, sub verticals and revenue products.

  • Accurate Estimated closing dates

  • Accurate Client Revenue projections

Skills:

• Excellent Communication and presentation skills 

• Strong analytical skills 

• Strong Networker 

• Team player but also self-sufficient 

• Willingness to acquire new skills and gain knowledge

• Work well under pressure, adhere to deadlines and be a self-starter 

• Ability to work independently and be a team player simultaneously 

• Must take ownership of the position, be dedicated and innovative 

• Geographical and geopolitical knowledge, ability to interface and communicate with different cultures is

• essential

• Good client relationship management, communication and presentation skills 

Qualifications:

• Matric

• Tertiary qualification in Logistics or Marketing Management or similar degree/diploma/qualification (Freight Forwarding Industry) 

• Microsoft office – Excel, Word, PowerPoint, Outlook and Cargo-wise 1 

• Minimum 5-8 years’ experience in International Freight Management 

• Minimum 3-year experience in managerial position

• Good understanding of Import/Export procedures and Incoterms 

• Valid driver’s License and own vehicle 

Contact information

Tamlyn Redmond