The Branch Manager Assistant plays a pivotal role in providing comprehensive administrative support to the Branch Manager, ensuring the smooth and efficient operation of the branch. This position involves monitoring customer accounts, managing workshop flow, overseeing fuel consumption, maintaining branch cleanliness, tracking staff attendance, and performing other essential operational duties. The successful candidate will support the Branch Manager in meeting branch objectives through routine checks, accurate record-keeping, and detailed report compilation.

C. Job Specifications

Education & Qualifications:

• National Senior Certificate or equivalent.
• Additional certifications in administration or management would be advantageous.
• Strong attention to detail and high level of accuracy.
• Excellent communication and organisational skills.
• Ability to multitask and prioritise workload effectively.
• Proficient in using laptops, with experience managing communications via email and telephone.
• Demonstrates a willingness to learn and take initiative in daily responsibilities.

Experience:

• 1–2 years’ experience in a comparable administrative or assistant role.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Valid driving licence with practical driving experience.
• Fluency in both English and Afrikaans, spoken and written.

Physical Requirements:

• There are no specific physical requirements for this role.

Reporting Structure:

• Reports directly to the Branch Manager, Adrienne Pratt.

Personal Attributes:

• Eager to learn and adaptable to changing environments.
• Approachable with strong interpersonal skills.
• Proactive and results-driven.
• Capable of working independently as well as collaboratively within a team.
• Confident in sharing opinions and suggesting improvements.
• Non-smoker.

Disqualifiers:

• Absence of a valid driving licence.
• Lack of computer literacy.
• Insufficient proficiency in Microsoft Excel and Word.
• Inability to communicate fluently in both English and Afrikaans.