Senior Manager – Luxury, Wine Farm Restaurant

A prestigious wine farm restaurant in Stellenbosch is looking for a dynamic Senior Manager to lead operations, drive excellence, and uphold a strong commitment to sustainability. This is an opportunity to be part of a forward-thinking team that values innovation, guest experience, and environmental responsibility, while offering a rewarding career in luxury hospitality.

Why Join Us?

• Work in a thriving, eco-conscious environment, where sustainability is at the heart of everything we do.
• Lead a team at one of the best places to work, known for its prestige, excellence, and high-achieving culture.
• Enjoy competitive financial rewards, reflecting the dedication and expertise required for this leadership role.
• Be part of a luxury hospitality destination on a renowned wine farm, offering exceptional dining and guest experiences.

Key Responsibilities:

• Oversee the daily operations of a high-end dining venue, ensuring seamless service and efficiency.
• Drive sustainability initiatives in kitchen operations, procurement, and overall business practices.
• Lead, motivate, and mentor staff to maintain high performance and continuous improvement.
• Ensure exceptional guest experiences, with a focus on luxury hospitality standards.
• Collaborate with various departments to create cohesive, five-star guest experiences.
• Monitor budgets, inventory, and financial performance, balancing luxury quality with efficiency.
• Implement innovative strategies to enhance guest experience, sustainability, and operational excellence.

Key Performance Indicators (KPIs):

• Guest Satisfaction – Maintain high guest feedback scores through proactive service and experience improvements.
• Operational Efficiency – Ensure smooth luxury dining operations while optimizing workflow and minimizing delays.
• Sustainability Leadership – Implement and oversee environmentally responsible practices in daily operations.
• Staff Development – Train and mentor team members, fostering a culture of growth and excellence.
• Quality Control – Ensure adherence to high culinary and five-star service standards.
• Financial Performance – Achieve budgetary goals while optimizing profitability.
• Innovation – Drive initiatives to enhance guest experiences, luxury service, and sustainability efforts.
• Health & Safety Compliance – Ensure adherence to all health and safety regulations.

What We’re Looking For:

• Minimum of two years of experience in a senior role within luxury hospitality.
• Strong leadership, communication, and problem-solving skills.
• Passion for exceptional service, team development, and sustainability.
• Ability to thrive in a fast-paced, high-performance environment.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and leadership development.
• A supportive and forward-thinking work environment.
• Work in one of the most respected, luxury sustainability-driven hospitality destinations on a wine farm.

Apply today and take the next step in leading luxury sustainable hospitality excellence!

Contact information

Michael