Our client is looking for a dynamic and experienced Director of Field Operations to lead and manage field operations across multiple regions. This role requires strong leadership, operational excellence, and a passion for scaling impactful programs.

Responsibilities:

• Operational Leadership
• Oversee field operations, ensuring consistency, efficiency, and scalability.
• Develop and manage annual and quarterly work plans, budgets, and KPIs.
• Supervise regional teams, fostering collaboration and coordination.
• Address operational challenges with proactive solutions.
• Coordinate logistics and resources for construction and expansion needs.
• Track performance indicators and prepare reports for senior leadership.
• Process Improvement and Financial Oversight
• Collaborate with internal teams to assess data, identify improvement areas, and implement actionable plans.
• Refine standard operating procedures to align with strategic objectives.
• Optimize supply chain and resource allocation in coordination with procurement teams.
• Team Development and Capacity Building
• Mentor field management teams, providing feedback and development opportunities.
• Establish KPIs and oversee performance reviews to ensure accountability and program delivery.
• Coordinate with HR to deliver tailored training programs.
• Foster collaboration between operational teams and government officials.
• Strategic Planning and Stakeholder Collaboration
• Provide insights for strategic planning to align ground-level realities with organizational goals.
• Act as a liaison between field operations and headquarters, ensuring aligned priorities.
• Cultivate relationships with government agencies, partners, and stakeholders to enhance program delivery.
• Identify and pursue innovative opportunities to strengthen field operations.

Key Skills:

• Proven expertise in scaling multi-site operations, particularly in resource-constrained settings.
• Strong project and process management capabilities with a focus on continuous improvement.
• Financial management experience, including budgeting and resource allocation.
• Data-driven mindset for program evaluation and operational innovation.
• Ability to build and lead high-performing teams.
• Collaborative experience with government programs and public-sector initiatives.
• Resilience and adaptability to thrive in complex, dynamic environments.
• Demonstrated commitment to operational excellence and mission-driven leadership.

Qualifications:

• Bachelor’s degree with a minimum of 10 years of experience in program or field operations management.
• Master’s degree in a relevant field preferred.

Contact information

Tamlyn Redmond