Our client is looking for a dynamic and experienced professional to join their team as a Sales Operations Manager (Business Manager).

Responsibilities:

• Align commercial and marketing strategies with overall business objectives.
• Provide strategic insights to drive commercial success and ensure effective execution of commercial plans.
• Facilitate collaboration among sales, marketing, finance, and operations teams.
• Develop and implement lead classification and management processes for optimal conversion rates.
• Oversee the design and management of sales systems, including CRM platforms, ensuring efficiency and user adoption.
• Analyze sales data to identify trends, performance gaps, and improvement opportunities.
• Prepare regular performance reports and recommend actionable strategies.
• Manage the commercial pipeline to ensure accurate forecasting and mitigate risks.
• Handle commercial contract renewals for strategic and regional clients.
• Monitor adherence to commercial policies and implement improvements where necessary.
• Drive continuous improvement initiatives to enhance sales operations efficiency.
• Conduct regular sales meetings to update performance metrics and coordinate special projects.

Key Skills:

• Execution Sales Skills: Ability to identify, tackle, and grow business opportunities.
• Strategic Thinking: Adept at aligning plans with business objectives and market trends.
• Strong Communication: Exceptional verbal, written, and interpersonal skills for effective collaboration.
• Analytical Skills: Proficient in data analysis to drive insights and decision-making.
• Problem-Solving: Creative approach to addressing challenges and developing innovative solutions.
• IT Proficiency: Skilled in Microsoft Office Suite and CRM tools.
• Agile Skills: Ability to manage multiple tasks and prioritize effectively.
• Results-Oriented: Focused on achieving goals and driving positive outcomes.
• Minimum of 6-8 years of relevant experience, with at least 4 years in a management role within sales or sales support.
• Experience in the logistics industry or similar sectors is a strong asset.
• Fluent in English, with additional languages considered a bonus.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.

Contact information

Tamlyn Redmond