Our client is seeking a dedicated and proactive Key Accounts Representative to manage and grow their key accounts within the factory sector. The ideal candidate will have a strong background in sales, account management, and relationship building, with experience in the FMCG sector being advantageous. The successful candidate will report directly to the National Sales Manager - Factories.

Responsibilities:

• Client Relationship Management:
• Present and sell company products and services to current and potential clients according to budget requirements.
• Build and maintain strong relationships with key accounts, ensuring service effectiveness and client satisfaction.
• Develop new relationships through field visits, and proactively seek new business and market opportunities.
• Act as a resource for local and domestic market information, providing insights and developing agreements for factory accounts.
• Sales Strategy and Execution:
• Plan and execute fortnightly call schedules and sales calls with a value-added approach.
• Drive and achieve sales volumes and budgets for ingredients and casing categories.
• Work on promotional activities to enhance product visibility and client engagement.
• Plan on building market share across all product categories by applying client classifications and strategic selling techniques.
• Reporting and Administration:
• Submit weekly sales and ADAPT reports by the required deadlines.
• Manage sales administration tasks, ensuring all duties are completed efficiently and effectively.
• Review customer accounts monthly to ensure alignment with business objectives and to identify areas for improvement.
• Product Knowledge and Demonstration:
• Continuously build on product and industry knowledge to stay ahead of market trends and client needs.
• Demonstrate products to clients, showcasing their value and applicability to the clients' operations.
• Ensure deliveries are carried out to company standards, maintaining high levels of client satisfaction.

Key Skills:

• Strong discipline and time management skills, with a proactive approach to planning and execution.
• Excellent customer service skills with a focus on building and maintaining strong client relationships.
• Strong communication and persuasion skills, with the ability to influence key stakeholders effectively.
• Resilience and a positive outlook, with the ability to navigate challenges and remain focused on achieving objectives.
• Business acumen, with the ability to understand and drive key business metrics.
• Fluency in Afrikaans is essential.
• Experience in the FMCG sector is advantageous.
• A valid driver’s license and willingness to travel as required.

Qualifications:

• Completed relevant tertiary qualification (BCom in Business, Sales, Marketing, or Retail).
• 3-5 years of experience in Key Accounts management.

Contact information

Tamlyn Redmond