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Lodge Manager (Expat) (Lodge Manager)

Overview

Reference
Lodge Manager

Salary
ZAR/month

Job Location
- South Africa -- Johannesburg Metro -- Johannesburg

Job Type
Permanent

Posted
10 September 2024


Our client in the Hospitality Industry is looking for a Lodge Manager to join their team. Open to Citizens and Residents or Expats already in Zambia.

 

Responsibilities:

  • Greet guests and assist them with check in and check out, and be available at any time to answer questions or address issues

  • Assist with meeting guest requests and ensuring that all staff provides the highest level of customer service

  • Inspect rooms and common areas for cleanliness, and ensure that rooms are set up correctly for new guests and that everything is in good repair

  • Schedule employees to ensure the resort is properly staffed at all times, handle any staffing issues and maintain continuous training as needed

  • Manage maintenance, including scheduling and inspecting to ensure repairs are done promptly and accurately

  • Create job ads, interview applicants, make hiring decisions and provide training for new employees

  • Organize events being held at the resort, which may include securing entertainment, creating menus, setting up the facility, cleaning up after the event and providing a staff during the event

  • Handle administrative tasks, including processing staff payroll, ordering inventory, maintaining occupancy records and filing reports with the headquarters on a regular basis

Skills:

  • Excellent communication skills and sense of following up on issues.

  • Attention to detail and problem-solving skills. 

  • Strong organizational skills with the ability to multi-task. 

  • Efficient when working in a fast-paced environment.

  • Experience in management.

  • Excellent interpersonal and communication skills.

  • Professional appearance.

  • Prior experience in a managerial position.

  • Excellent interpersonal skills.

  • Prior experience in hospitality would be advantageous.

  • Highly organized.

Qualifications:

  • A high school qualification or equivalent. 

  • College degree in hospitality management or a related field


Contact information

Tamlyn Redmond