Our client is looking for a Divisional Head – Zambia to lead business operations, drive sales growth, and oversee all administrative functions. This role requires a strategic leader with strong business development skills and the ability to manage diverse operational areas, ensuring efficiency and compliance.

Responsibilities

• Oversee all operational aspects, including accounts, customer service, HR, administration, equipment, and sales.
• Drive business development and sales, ensuring sales targets are met and the branch remains competitive.
• Identify areas for improvement and propose corrective actions.
• Lead and coordinate with department heads to establish and maintain effective SOPs.
• Address customer and employee issues promptly, providing leadership, coaching, and motivation.
• Ensure compliance with local licensing, shipping, and statutory regulations.
• Identify and develop talent in consultation with HR, setting clear KPIs and fostering an empowered team.

Key Skills

• Strong leadership and management abilities.
• Excellent business development and sales expertise.
• Ability to develop and implement operational strategies.
• Strong problem-solving and decision-making skills.
• Knowledge of compliance and regulatory requirements.
• Ability to motivate and develop teams.
• Strong background in sales, business development, and strategic planning.
• Experience in customer service, HR, and administration is an advantage.
• Understanding of compliance, licensing, and regulatory frameworks.
• Ability to work in a fast-paced and competitive environment.

Qualifications 

• Proven experience in a senior leadership role managing business operations.

Contact information

Tamlyn Redmond