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Bring “next level” energy, every day.
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Deliver on Regional volume, value, distribution and market share targets.
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Support and motivate Business Partners by training their Teams, both in “classroom” and via Trade visits, manage and drive their stock replenishment all while nurturing and developing the relationship.
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Rapidly grow the number of outlets stocking our client's range, in conjunction with our client's Business Partners, by producing a target list of outlets, pitching the range to them, and closing against the final listing.
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Ensure that strategic customers are called on regularly by following an agreed call cycle.
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To ensure continuous product availability in both partners and outlets.
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Ensure sufficient stock rotation across channels and partners.
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Territorial asset management for coolers and others.
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Identify strategic customer and ROI opportunities for asset placement.
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Identify, create, and implement ad hoc customer promotion solutions e.g. Meal Combos, merchandiser incentives in conjunction with the internal relevant stakeholders.
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Establish, develop, and maintain positive business and customer relationships.
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Assist in the implementation of all national or regional key account promotions.
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Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.
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Reach out to customer leads through cold calling.
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Resolve customer complaints by investigating problems and finding solutions.
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Keep management informed by submitting all required reports, weekly, monthly, and annual territory analysis, and feedback i.e. best practices and competitor and promotional trends.
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Continuously improve through feedback.
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Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
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Utilise free stock (Liquid Leverage) and sample stock to generate sales volume, instore presence, build instore displays and enable brand building.
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Meticulously submit all required administration, as requested, on time and in full.
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Liaise regularly with our Sales and Merchandising Partners and Distributors and keep record of agreed action items.
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Manage the sampling for the territory based on channel, outlet and target consumer, to drive sales volume and product exposure.
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Conduct at least two sampling session per month on pre – selected days.
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Manage and nurture customer relations and assist/educate business partners, distributors, agents, and their sales teams to be the best representatives of the brand.
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Assist with all consumer activations (Instore or other) and events.
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Source and sign up new customers
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Follow call cycle and maintain at least 95% call strike rate at all time.
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Capture all customer contact details and surveys on RepForce, daily.
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Generate orders.
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Free stock and sample stock must be captured and justified on a monthly basis and submitted to the Line Manager.
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Expenses are to be accurately captured onto the expense document and submitted monthly to the Line Manager for approval.
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Update prospective customer plan weekly and submit to Head of Sales in weekly sales meetings.
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Submit a monthly trade activation plan, ensure stock availability, and manage sampling resource.
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Ensure all customer master data is up to date on Rep Force.
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Meet Distributors/Agents at least monthly to review the business performance and progress and to train their teams.
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Send Action Point report from weekly Distributor meeting to Line Manager.
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Monthly Trade visits with Distributors.
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Able to create and deliver presentations tailored to the audience needs.
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Able to work well on your own and as part of a team.
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Able to connect and nurture relationships with clients, customers, colleagues, suppliers and service providers.
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Able to build productive professional relationships.
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Hard-working, can-do-will-do attitude who can work independently on the road daily.
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Highly motivated and target driven with a proven track record in sales.
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Confident and energetic.
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Excellent sales and negotiation skills.
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Excellent communication skills.
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Good organisational and time management skills.
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Excellent people skills.
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Excellent sales skills.
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2 years sales experience in Beverages or FMCG.
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A reliable car and be in possession of a valid driver’s licence.
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Flexible – available when required i.e. Overnight country trips may be required.
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Previous Customer Service experience.
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Excellent Computer literacy.
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Intermediate Excel and Powerpoint.