Our client is looking for a dedicated and detail-oriented Reefer Monitoring Agent to ensure the effective monitoring and handling of temperature-controlled containers. The ideal candidate will play a crucial role in safeguarding the integrity of temperature-sensitive cargo within the port or designated depots.

Responsibilities

• Monitor temperature levels of reefer containers to ensure compliance with cargo requirements

• Respond promptly to alarms, malfunctions, and power supply issues

• Maintain real-time communication with operations teams regarding reefer container status

• Report deviations, equipment failures, or handling issues timeously for corrective action

• Keep accurate records of container status, temperature readings, and maintenance interventions

• Serve as first-line support in addressing issues such as refrigeration failures, alarms, or power outages

Key Skills

• Strong attention to detail and ability to identify fluctuations or irregularities

• Quick response capabilities and effective issue escalation

• Excellent verbal and written communication skills

• Ability to work under pressure and in high-traffic operational environments

• Team-oriented with the ability to collaborate with operations, maintenance, logistics, and security personnel

• Comfortable working in variable weather conditions and under shift-based schedules, including nights, weekends, and holidays

• 2–3 years of experience in port operations, logistics, or reefer container management preferred

• Familiarity with temperature-sensitive cargo and basic refrigeration systems is an advantage

Qualifications

• Grade 12 or equivalent

Contact information

Tamlyn