Our client is seeking a detail-oriented and customer-focused Reservations Coordinator to join their team in Bethlehem. If you have a passion for hospitality and excellent organizational skills, this role is for you!

Responsibilities:

• Manage and process reservations efficiently via phone, email, and online systems.
• Coordinate bookings, ensuring accuracy and customer satisfaction.
• Maintain up-to-date records of reservations and payments.
  
• Handle customer inquiries and provide exceptional service.
• Collaborate with internal teams to ensure smooth operations

Skills:

• Strong communication and interpersonal skills.
• Excellent attention to detail and organizational abilities.
• Ability to multitask and work in a fast-paced environment.
• Proficiency in reservation systems and Microsoft Office.
• Problem-solving mindset with a proactive approach.

Qualifications:

• Relevant diploma or certification in hospitality, tourism, or administration.
• Minimum of 3 years of experience in a reservations, hospitality, or customer service role.
• Experience with reservation software is an advantage.

Contact information

Tamlyn Redmond