Insurance: Claims Consultant - POS25208

Based: Roodepoort

Salary: R160,000 and R200,000 CTC + Performance based bonus

We are seeking a highly intelligent, detail-oriented, and resilient individual to join our clients Claims Services team. This role involves managing the full claims process for short-term insurance clients, ensuring accuracy, fairness, and excellent customer service throughout. The ideal candidate thrives in a competitive environment, works well under pressure, and has outstanding interpersonal skills.

Minimum Requirements:

• Matric with an A-grade average (especially in Mathematics)
• BA or BCom degree
• Exceptional attention to detail and analytical skills
• Strong interpersonal and communication skills
• Ability to work effectively in a competitive and fast-paced environment
• Hands-on approach with a proactive attitude
• Strong, confident personality

Key Responsibilities:

• Administer and open new claim files
• Manage day-to-day processing and follow-up of claims
• Appoint and authorise assessors where required
• Direct claims data entry and management on internal systems
• Ensure all controls are in place for valid claim settlements
• Manage repudiations with fairness and professional communication
• Apply policy terms and conditions accurately and consistently
• Contribute to ad hoc projects as required

Closing Date: 31 October 2025

How to Apply
If you meet the above criteria and are ready to take your hospitality career to the next level, please send your updated CV to jobs@emporium.co.za.

Use reference: - Insurance: Claims Consultant - POS25208 in the subject line of your email.

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Contact information

Veronica Styger