&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment. Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.
The Group Impact Director is responsible for designing, leading, and measuring andBeyond’s Group Impact strategy across all regions and operations. The role ensures that impact is fully embedded into the business model, operational delivery, culture, guest experience and brand positioning of andBeyond.
The Impact Director provides strategic leadership across environmental, conservation, community and ESG initiatives by developing frameworks, standards, governance systems and reporting structures that support measurable, credible and commercially sustainable impact outcomes.
Working across the executive team and in strategic partnership with Wild Impact, the Group Impact Director drives alignment between purpose and performance, ensuring that impact delivery contributes meaningfully to conservation outcomes, community empowerment, stakeholder trust, guest value and long-term business sustainability.
This is primarily a strategic leadership and influencing role, requiring exceptional collaboration, systems thinking, stakeholder engagement and communication capability, while including selective operational oversight responsibilities.
CORE ROLE MANDATE:
The Impact Director is responsible for shaping, leading enabling and measuring andBeyond’s Group Impact strategy across all regions and operations. The role ensures that impact is embedded into the business model, operational delivery, guest experience and organisational culture.
The role focuses on:
- Strategic impact leadership and alignment
- Oversight of ESG, IBSC and impact reporting governance
- Group-wide frameworks, standards and measurement systems
- Driving adoption and implementation of Impact priorities across regions
- Strategic management of the andBeyond/ Wild Impact relationship and shared outcomes
- Stakeholder engagement and partnership development and coordination
- Impact communication, brand alignment and organisational engagement
- Governance oversight of impact-related funding and initiatives
KEY RESPONSIBILITIES:
Strategic Leadership
- Develop and continuously refine andBeyond’s Group Impact strategy in alignment with long-term business objectives and conservation commitments
- Translate strategic impact ambitions into practical frameworks, standards and measurable delivery plans
- Ensure alignment between impact priorities, operational execution and commercial sustainability
- Support executive leadership in positioning andBeyond as a leader in sustainable experiential travel
- Contribute to strategic initiatives including ESG priorities, SI30 alignment and long-term sustainability commitments
Impact Framework & Governance
- Design and maintain Group-wide impact frameworks, methodologies and governance systems
- Establish clear KPIs, metrics and reporting structures for conservation, community and ESG performance
- Develop implementation toolkits and standards for use across all regions and properties
- Ensure consistency and integrity of impact data collection and reporting
- Oversee governance and strategic allocation of impact-related funding and levies
- Ensure compliance with internal governance requirements and external ESG expectations
ESG, Data & Reporting
- Provide strategic oversight of ESG and IBSC reporting systems and outputs.
- Ensure reporting credibility, audit readiness and data integrity across all reporting processes
- Work closely with Data Scientists, Group Data Management and regional teams to improve data quality and reporting capability
- Produce executive-level impact reporting and strategic insights and performance analysis
- Monitor progress against Group impact goals and identify corrective actions where necessary
- Ensure impact performance is measurable and transparent and effectively communicated internally and externally
Operational Enablement
- Drive the adoption and embedding of group impact standards across operation and regional teams.
- Collaborate with regional leadership to ensure effective implementation and accountability against Group impact priorities
- Develop practical systems, guidance and tools that support execution and accountability
- Ensure impact principles are reflected in operational SOPs and guest experiences
Stakeholder Engagement & Partnerships
- Build and maintain strong relationships with key internal and external stakeholders
- Lead strategic coordination with Wild Impact to ensure strategic alignment, accountability and effective program delivery
- Drive fundraising opportunities, donor engagement strategies, and partnership development in support of impact priorities.
- Identify opportunities to increase guest donations and strengthen long-term donor relationships without compromising the guest experience.
- Represent andBeyond in industry forums, stakeholder engagements and impact collaborations
- Strengthen relationships with regional communities, conservation partners and regulatory stakeholders in partnership with regional and Wild Impact leadership where appropriate.
Brand, Culture & Communication
- Drive and strengthen communication of andbeyonds impact vision, priorities and achievements internally and externally.
- Collaberate closely with Marketing to ensure impact storytelling remains authentic, measurable and aligned to delivery
- Build organisational awareness and understanding of impact priorities across the business
- Embed impact thinking into leadership behaviours, culture and employee engagement
- Ensure impact positioning supports brand differentiation, credibility and stakeholder trust.
Financial & Funding Oversight
- Provide strategic oversight on the use and governance of the Group Impact Levy
- Support budgeting and prioritization of impact investments
- Collaborate with Finance to ensure strong governance and sustainability of impact initiatives
- Identify and support fundraising opportunities aligned with strategic impact priorities
KEY STAKEHOLDERS
The Impact Director works closely with:
- CEO / Chairman
- President
- CFO
- COO – Lodges, Camps & Yachts
- CMO
- Managing Directors
- Regional Managers
- Wild Impact leadership
- Group Data Manager
- Donors and strategic partners
- External conservation and community stakeholders
SUCCESS MEASURES
Success in the role will be measured through:
- A clear and measurable Group Impact system across all operating regions
- High-quality ESG and IBSC reporting with strong data integrity
- Consistent implementation of impact frameworks and standards
- Strong integration of impact into operational delivery and guest experience
- Effective stakeholder engagement and partnership management
- Increased fundraising performance, guest donations and donor engagement
- Strong stakeholder engagement and partnership management
- Credible and differentiated market positioning of andBeyond impact initiatives
- Strong organizational understanding and adoption of the Group Impact vision
- Effective governance and delivery of Impact Levy funding
- Improved regional impact outcomes and accountability
- Demonstrated alignment between strategy, execution and measurable outcomes
LEADERSHIP COMPETENCIES
Strategic Thinking
- Ability to translate long-term vision into executable frameworks and systems
- Strong systems thinking and ability to manage complexity across multiple regions and functions
- Commercially aware while maintaining strong sustainability and conservation principles
Influencing & Collaboration
- Strong ability to influence across executive, operational and regional structures without direct line authority
- Builds alignment across diverse stakeholder groups
- Excellent relationship management and facilitation capability
Communication & Storytelling
- Exceptional written and verbal communication skills
- Ability to communicate complex impact concepts in clear, engaging and commercially relevant ways
- Credible external representative and thought leader
Governance & Analytical Capability
- Strong understanding of ESG frameworks, governance and reporting principles
- High attention to detail and data integrity
- Ability to interpret and present strategic insights from complex information
Leadership & Culture
- Demonstrates values-based leadership
- Passion for conservation, communities and sustainable tourism
- Builds trust, accountability and collaboration
- Drives a culture of purpose-led performance and continuous improvement
QUALIFICATIONS & EXPERIENCE
Essential
- Relevant tertiary qualification in Sustainability, Environmental Science, Conservation, Development Studies, ESG, Business, Tourism or related field
- Minimum 10 years’ experience in sustainability, ESG, conservation, impact management or related leadership roles
- Experience operating across multi-country or regional business environments
- Proven experience developing impact strategies, ESG frameworks and reporting systems
- Strong stakeholder engagement and partnership management experience
- Experience working with executive leadership teams
- Strong understanding of governance, measurement and reporting systems
Preferred
- Experience within conservation, hospitality, tourism or community development sectors
- Experience with fundraising and donor engagement
- Knowledge of global ESG standards and sustainability reporting frameworks
- Experience managing cross-functional strategic initiatives
- Experience in purpose-led or mission-driven organisations
BEHAVIOURAL ALIGNMENT TO ANDBEYOND
The successful candidate will:
- Live and champion the andBeyond purpose and values
- Demonstrate deep commitment to conservation and community impact
- Operate with integrity, accountability and authenticity
- Inspire collaboration and shared ownership
- Balance strategic thinking with practical execution
- Foster innovation while maintaining operational discipline
- Build long-term relationships founded on trust and credibility
- Lead with humility, passion and influence
ORGANISATIONAL POSITIONING
The Impact Director acts as a strategic integrator across the business, connecting Group strategy, regional execution, ESG governance, stakeholder engagement and impact communication.
The role enables consistent implementation of impact priorities across all andBeyond operations while ensuring alignment between conservation outcomes, community impact and long-term business sustainability.
WHY THIS ROLE MATTERS
The Impact Director plays a critical role in ensuring that andBeyond’s purpose is translated into measurable action and meaningful outcomes. The role strengthens organisational accountability, credibility and long-term sustainability by embedding impact into the company’s strategy, operations, culture and brand.
