Our eclectic, all-day venue on trendy Kloof Street in Cape Town is quickly gaining popularity in the Western Cape. We pride ourselves on offering diverse dining experiences that blend quality ingredients with friendly hospitality. Our commitment to outstanding service ensures that every visit is not just a meal, but a memorable experience.

Position: Restaurant Manager Location: Kloof Street, Cape Town

Key Responsibilities:

• Oversee the daily operations of the restaurant, ensuring smooth functionality.
• Lead and mentor front-of-house staff, fostering a positive team environment.
• Develop and update service protocols to enhance customer experience.
• Ensure high standards of service quality, presentation, and hygiene.
• Coordinate with kitchen staff to ensure a seamless dining experience.
• Monitor inventory, order supplies, and manage costs efficiently.
• Handle restaurant budgets and maintain financial records.
• Ensure compliance with health and safety regulations.
• Address any restaurant-related issues promptly and effectively.

Key Performance Indicators (KPIs):

1. Maintain high standards of service quality and consistency.
2. Develop and maintain efficient and appealing service protocols.
3. Achieve efficient restaurant operations with minimal waste.
4. Ensure staff compliance with health and safety protocols.
5. Successfully manage restaurant budgets and inventory.
6. Foster a positive and productive work environment.
7. Ensure timely and accurate service delivery.
8. Handle restaurant-related issues promptly and professionally.

Qualifications:

• Proven experience as a Restaurant Manager or similar role.
• Strong knowledge of restaurant operations and service techniques.
• Excellent leadership and team management skills.
• High standards of cleanliness and service quality.
• Strong communication and interpersonal skills.
• Ability to handle high-pressure environments with ease.
• Hospitality management qualifications are a plus.

Salary: Negotiable depending on experience.

Contact information

Michael