Our client is seeking a Country Commercial Manager.

Key Responsibilities

Strategic Execution

• Develop and implement commercial strategies aligned with the organization’s broader goals, focusing on driving revenue growth, profitability, and market share expansion.

• Conduct thorough market research and competitive analysis to identify emerging trends, customer demands, and industry dynamics to inform decision-making.

• Ensure company assets are deployed effectively, optimizing resource allocation and maximizing operational and financial outcomes.

• Actively support the execution of the overall business strategy through targeted commercial initiatives.

Business Development

• Lead efforts to identify and pursue new business opportunities to generate revenue and expand market presence.

• Build and maintain strong relationships with key clients, suppliers, and industry stakeholders to ensure sustainable growth.

• Oversee negotiations, drafting, and execution of commercial agreements, ensuring favorable terms and risk mitigation.

• Manage the full lifecycle of contracts, including compliance, performance evaluation, and renewals.

• Oversee client, supplier, and contractor onboarding in accordance with Standard Operating Procedures (SOPs).

• Manage demurrage-related activities with key customers, ensuring accurate documentation, invoicing, and resolution of disputes where necessary.

Financial Analysis and Forecasting

• Conduct financial analysis and forecasting to assess profitability, transit times, and payment terms, identifying areas for improvement.

• Monitor key performance indicators (KPIs) and financial metrics to track and enhance commercial performance.

• Drive continuous improvement initiatives based on data insights.

Risk Management and Compliance

• Identify potential risks and compliance challenges related to commercial activities and develop mitigation strategies.

• Ensure all commercial activities adhere to relevant laws, regulations, and industry standards.

Team Leadership and Development

• Lead and motivate a high-performing commercial team, providing mentorship and guidance.

• Foster a collaborative, results-driven culture that encourages innovation, accountability, and operational excellence.

• Promote professional growth through training and career development opportunities.

Operational & Stakeholder Management

• Develop strong collaboration mechanisms with Operations to align capacity management with commercial strategy.

• Work closely with other departments to ensure smooth execution of commercial activities and achievement of business goals.

Additional Responsibilities

• Build and maintain relationships with existing and potential customers to generate new business opportunities.

• Conduct client meetings and provide detailed reports to management.

• Ensure accurate forecasting to meet capacity demands.

• Develop tailored logistics and transport solutions to meet client needs.

• Conduct regular market surveys and analyze competing corridors and rate structures.

• Identify new market opportunities and monitor competitive landscapes.

• Meet sales objectives through proactive pursuit of new business.

• Analyze data and prepare reports to meet revenue and profitability targets.

• Implement cost control measures and negotiate supplier rates to improve profitability.

• Review and analyze profit and loss statements, providing actionable insights and recommendations.

Qualifications, Experience & Skills

Qualifications

• Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration (MBA advantageous).

Experience

• 8–10 years’ experience in a similar commercial or logistics environment.

Skills

• Strong leadership and people management abilities.

• Excellent organizational and communication skills.

• In-depth knowledge of the logistics and trade landscape within the DRC, Zambia, and Zimbabwe.

• Conflict resolution and negotiation skills.

• High ethical standards and confidentiality.

Contact information

Tamlyn