Nestled in the heart of the Cape Winelands, Le Franschhoek Hotel and Spa sits quiet and unassuming, surrounded by magnificent mountain vistas. Ease into pure luxury and be treated to elegant finishes and careful attention to detail.

Job Overview:
The Administrator at Le Franschhoek Hotel & Spa will provide comprehensive administrative support to ensure smooth and efficient hotel operations. This role serves as the central point of coordination for internal departments, management, and external stakeholders, supporting day-to-day activities across administration, HR, finance, and operations. The ideal candidate is highly organized, detail-oriented, and capable of maintaining a professional and service-focused approach in a fast-paced luxury hospitality environment.

Key Responsibilities:

• Provide end-to-end administrative support to hotel management and operational departments.
• Coordinate and maintain accurate records, filing systems, and internal documentation.
• Manage correspondence, schedules, and meeting coordination, including minute-taking where required.
• Liaise with internal departments and external stakeholders to ensure operational alignment.
• Ensure compliance with company policies, procedures, and audit requirements.

Personal Attributes:

• Professional, well-presented, and service-oriented.
• Highly organised, proactive, and reliable.
• Strong interpersonal skills with the ability to work across departments.
• Ability to work independently and as part of a team.

• Adaptable, resilient, and able to perform under pressure.

Qualifications:

• Matric (Grade 12) – essential.
• Relevant certificate or diploma in Office Administration, Business Administration, or similar – advantageous

Skills & Knowledge:

• Strong administrative and organisational skills with high attention to detail.
• Proficient in MS Office (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Sound understanding of confidentiality and data protection.
• Basic knowledge of hotel operations and internal processes is an advantage

Contact information

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