We’re looking for a sharp Business Solutions Analyst to join our team in Sandton! If you’re passionate about solving business problems, streamlining processes, and turning complex requirements into practical solutions – this could be your next big move.

Bring your analytical mindset, technical know-how, and people skills – and help us drive innovation and business growth across the organisation. 

Summary:

As a Business Solutions Analyst, you will play a critical role in analysing business requirements and problems, understanding the root cause, identifying solutions, and implementing effective strategies to improve organisational processes, systems, and technologies. You will collaborate with various stakeholders, including business users, IT teams, and management, to understand their needs and translate them into viable solutions. This role requires a combination of business acumen, critical thinking, analytical skills, and technical proficiency to drive successful outcomes and support business growth.

What to Expect

Requirement Gathering and Analysis

• Collaborate with business users and stakeholders to gather and document business requirements, objectives, and goals
• Conduct workshops and collaborative sessions to gain a deep understanding of existing processes and systems
• Analyse and evaluate business processes, workflows, and systems to identify areas for improvement, optimisation, and automation
• Conduct feasibility studies and cost-benefit analyses to recommend the most suitable solutions

Solution Design and Development

• Develop detailed solution proposals, including functional specifications, use cases, and process flow diagrams
• Work closely with IT teams to translate business requirements into technical specifications and ensure alignment with organisational goals
• Collaborate with development teams to design, develop, and implement solutions that meet business needs
• Conduct thorough testing and quality assurance to ensure the functionality and reliability of implemented solutions

Stakeholder Management and Communication

• Collaborate with stakeholders at various levels to ensure clear communication, manage expectations, and obtain buy-in for proposed solutions
• Facilitate workshops, presentations, and meetings to present findings, gather feedback, and address concerns
• Act as a liaison between business users and technical teams to ensure effective communication and collaboration throughout the solution development lifecycle

Project Management and Implementation

• Assist in project planning, including defining scope, timelines, and resource requirements
• Coordinate with cross-functional teams to ensure smooth implementation and delivery of solutions
• Monitor project progress, identify risks, and propose mitigation strategies to ensure successful project outcomes
• Provide ongoing support and guidance during solution implementation and post-implementation phases

Change Management and Training

• Support change management initiatives by assessing the impact of proposed solutions on business processes, organisational structure, and end-users
• Develop and deliver training materials, conduct training sessions, and provide ongoing support to facilitate smooth transitions and user adoption

Continuous Improvement and Innovation

• Stay updated with industry trends, emerging technologies, and best practices related to business analysis and solution design
• Identify opportunities for process optimisation, innovation, and digital transformation to drive efficiency and effectiveness within the business landscape

 What You'll Bring:

Qualifications:

• Degree in Industrial Engineering (BSc Eng Industrial)

Experience and Skills:

• Basic SQL knowledge – ability to write queries, join tables, and extract data for analysis
• Proven experience as in a Business Optimisation role or similar role
• Strong analytical and problem-solving skills, with the ability to understand complex business processes and systems
• Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels
• Proficiency in business analysis methodologies, tools, and techniques
• Experience in requirements gathering, process modelling, and solution design
• Knowledge of software development and project management principles
• Familiarity with various business analysis and project management tools
• Ability to adapt to changing priorities, work independently, and manage multiple projects simultaneously
• Understanding of business practices, regulatory frameworks, and market dynamics
• Familiarity with local industry sectors and business challenges

Contact information

Wilma Spitsbaard