Job Overview:

Avalon Springs is an anchor property of Dream Hotels & Resorts, a mixed-use accommodation group working towards greater accountability and local impact. Together, we’re on a mission to actively create a brighter future.

Dream Hotels & Resorts lives by its 8 core values. Our team is dedicated to being reliable and accountable, fostering empathy to understand others' feelings and collaboratively find solutions, and prioritising sustainability in environmental, financial, and social aspects. Rooted in humanity, trust, dynamism, excellence, and joy, we celebrate diversity, prioritise integrity, embrace creativity, pursue quality, and foster a joyful work environment to connect people with our surroundings and each other. These play a part in our day-to-day decision making & operational requirements. 

Position: Room Attendant

We are currently seeking enthusiastic and reliable individuals to join our team as Room attendants. If you take pride in maintaining cleanliness and enjoy flexible work schedules, we invite you to be a part of our dynamic resort team.

Responsibilities:

Room Cleaning:

• Clean and maintain guest rooms to the highest standards, including making beds, dusting, vacuuming, and replenishing amenities. 
• Report and communicate all maintenance-related issues in the bedrooms to ensure a high standard of cleanliness and maintenance throughout the resort.
• Ensure timely turnover of rooms for arriving guests.

Public Areas:

• Clean and maintain cleanliness in public areas such as lobbies, hallways, and recreational spaces.
• Pay attention to detail to create a visually appealing and comfortable atmosphere for guests.
• Report and communicate all maintenance-related issues in the public and recreational areas to ensure a high standard of cleanliness and maintenance throughout the resort.

Linen and Laundry:

• Collect, sort, and move linens to the laundry facility.
• Assist in the laundering process and ensure the availability of clean and properly folded linens.
• Stock taking and safeguarding of linens to minimise risk and losses.

Guest Requests:

• Respond promptly to guest requests for additional amenities, room service, or special cleaning needs.
• Strive to exceed guest expectations and provide excellent customer service.

Collaboration:

• Work closely with other rooms team members to ensure a seamless and efficient operation.
• Communicate effectively with Guest services staff and other departments to address guest needs.

Safety and Compliance:

• Adhere to safety protocols and standards to maintain a safe working environment.
• Follow established cleaning procedures and guidelines.

Knowledge & Experience:

• A minimum of a grade 10 certificate or a similar qualification.
• Any additional education or certification in hospitality management, housekeeping (beneficial).
• Proficiency in English is important for effective communication.
• Certification or training in health and safety procedures, including knowledge of cleaning chemicals and equipment safety, is an advantage.
• First Aid Certification (beneficial).

Contact information

Recruit Dream