Our client is seeking a Collection Head to join their Johannesburg team. You will lead initiatives for development of methodologies for measurement of Collection Portfolio Management and associated models/ processes.

Responsibilities:

• Perform pro-active on-going collection monitoring and risk management on the client as well as portfolio levels to reduce or prevent bad debt losses.

• Create and implement strategies to increase the number of successful collections on outstanding debt; systematically and aggressively follow-up current non-performing and unsatisfactory accounts to reduce exposure and maintain loss experience to a minimum; review delinquency loan reports and initiate and/or make recommendations for remedial action as required with collectors and lawyers as necessary.

• Provide input to credit assessments on credit proposals submitted by credit managers to manage the Collection profile in line with market/industry trends, macro and micro economic factors, customer behaviors etc.

• Support enhancements to the Collection Measurement Framework; which include rating models - PD, LGD and EAD measurement jointly with Head AFCL.

• Knowledge, understanding, and compliance with all applicable regulatory and local laws and regulations that regulate the collection industry.

• Ensure timely and accurate reporting of information from these systems to the relevant stakeholders (which includes Regulators, Rating Agencies and Senior management);

• Assist in preparation and presentation of the information pack for Board Committee

• Contribute to system implementation projects in the collection space (e.g. Loan Management System) by providing requirements and design inputs, particularly with regard to collection and measurement.

• Assist the Head AFCL in development and review of Collection Policy, Standards and Operating Procedures; Identifies areas of the collection process that need improvement and implements an enhanced process to gain efficiency

• Ensure all internal collection policies and procedures are adhered to meet compliance and governance requirements; make sure employees comply with company policies when contacting debtors to collect past due balances; Ensures that all correspondence complies with company policies in terms of verbiage and frequency of contact

• Manage the entire collections department to ensure a sufficient number of staff members are available to handle the workload.

Skills:

• Good time-management skills.

• Self-motivated and leadership attributes.

• People management and relationship skills.

• Have a hands-on attitude and approach

• Excellent interpersonal and communication skills and the flexibility to work across.

• Must have strong negotiation and persuasion skills.

• Possess strong problem solving skills (hypothesis-driven thinking, analytical, quantitative, conceptual skills).

Qualifications:

• A degree in business administration in either of Finance, Business, Economics, Mathematics / Statistics.

• Preferably Honors or a MBA.

• At least 10 years of experience, with bulk of it being in the Collection Management domain.

• Mobility – the job entails frequent and extensive travel.

• Strong understanding of Collection analysis and policies.

• Good understanding of Risk Management principles.

• Good understanding of Basel III and evolving regulatory guidelines in this space.

• Thorough understanding of the evolving practices for the management of collection, risk and regulatory requirements.

• Capable of professional discussions with internal and external stakeholders, for the geographies in which AFCL operates.

• Managing system transitions smoothly.

• Able to source data/ perform periodic computations.

• Exposure to Limit/ Collateral system implementation/ management preferable.

• Exposure to collection and risk modelling is desirable.

Contact information

Tamlyn Redmond