Our client is seeking a highly organized and detail-oriented Documentation Controller to join their team in Stellenbosch, to accurately complete the required documentation needed per shipment as per the Consignee instruction within the required timeframes per document.

Responsibilities:

• To open files on our client's systems and upload supporting documentation.

• Accurately capture consignee instructions in our client's systems

• Ensure that final file covers are received from the Ops team before vessel sailing.

• Shipping instructions are submitted to the shipping lines as per the deadlines.

• Prepare, process and submit PPECB’s, Phyto’s, Certificate of Origins, Cargo Dues, Eur 1’s, Form A’s within the required timeframes. In accordance with required legislation.

• Ensure that the client updates that shippers, contacts and instructions on the systems and guide clients when needed.

• Ensure that completed documents are available in the systems.

• Our client's systems are updated and accurate at all times.

• Relevant additional comments are made on the systems. E.g costs / delays

• Complete additional invoices information / comments / requests or Form 7’s within 30 days of vessel departure.

• Inform Line Manager of any documentation or client issues immediately and to flag the necessary with relevant departments.

• Liaise with clients to ensure all required documents and information are received to process documents accordingly for the clients’ shipments.

• Interact and communicate with 3rd party service providers such as but not limited to- shipping lines, Customs, PPECB, Chambers and DHL to complete documentation processes for our clients by managing exceptions with regard to queries.

• Perform all duties in line with documentation KPI’s.

• Minimum annual volume of 600 containers complexity dependent

   

Skills:

• Ability to identify the needs in the team and assist where needed.

• To have the ability to read and interpret shipping documentation.

• Resilient with the ability to work under pressure and meet daily, weekly and monthly deadlines;

• Strong organisational and communication skills to manage workload and prioritise;

• Attention to detail and accuracy;

• Fast learner in internal and external computer systems and processes;

• Ability to work with multiple key stakeholders both internal and external in dynamic industry changing environment.

Qualifications:

• Grade 12 (Essential)

• Diploma in Shipping, Clearing and Freight Forwarding, Distribution and Logistics Business Management or related field (Desirable).

• A minimum of 2-years’ experience in Freight Forwarding and Logistics experience (Preferably export related)

• After hours availability is essential.

• To have working knowledge of Google Workspace / Excel / Inttra.

Contact information

Tamlyn Redmond