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Gate Concierge CPT (Gate Concierge)

Overview

Reference
Gate Concierge

Salary
DOE

Job Location
- South Africa -- City of Cape Town -- Cape Town -- Hout Bay

Job Type
Permanent

Posted
17 October 2025

Closing date
31 Oct 2025 21:59


Job Title: Gate Concierge CPT

Location:

City of Cape Town, Cape Town, Hout Bay

Job Type:

Permanent, expected to work Full-Time hours

Primary Industry:

Travel, Leisure, Tourism, and Hospitality

Secondary Industry:

Travel, Leisure, Tourism, and Hospitality

Job Duties:

  • Greet and welcome guests as they arrive at the gate
  • Assist guests with luggage and belongings
  • Provide information about the property and local area
  • Manage guest arrivals and departures
  • Ensure security protocols are followed
  • Handle guest inquiries and resolve any issues
  • Maintain a clean and tidy entrance area

Required Qualifications:

  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Attention to detail
  • Ability to work independently and as part of a team

Education:

High school diploma or equivalent

Experience:

Previous experience in a customer-facing role preferred

Knowledge and Skills:

  • Knowledge of hospitality industry practises
  • Basic computer skills
  • Fluency in English (additional languages a plus)

Preferred Qualifications:

  • Certification in hospitality or tourism management
  • Experience with guest services software

Working Conditions:

  • Indoor and outdoor work environment
  • Shift work including evenings, weekends, and holidays
  • Standing and walking for extended periods
  • Exposure to varying weather conditions

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Contact information

Morah