Job Title: Assistant Lodge Manager

Location:

Eastern Cape, Cacadu District, Graaff-Reinet

Job Type:

Permanent, Full-Time

Primary Industry:

Travel, Leisure, Tourism, and Hospitality

Job Duties:

• Assist the Hospitality Manager in daily operations and management of the lodge
• Coordinate and supervise staff members to ensure excellent customer service
• Oversee reservations, check-ins, and check-outs of guests
• Maintain lodge facilities and ensure cleanliness and maintenance standards are met
• Handle guest inquiries, concerns, and complaints in a professional manner
• Assist in creating and implementing marketing and promotional strategies
• Manage inventory, supplies, and budgeting for the lodge

Required Qualifications:

• Previous experience in a hospitality or tourism role
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• Ability to work well under pressure and in a fast-paced environment

Education:

Minimum of a high school diploma or equivalent. Additional qualifications in hospitality management are desirable.

Experience:

At least 2 years of relevant experience in a similar role within the hospitality industry.

Knowledge and Skills:

• Knowledge of hospitality operations and customer service principles
• Proficiency in computer systems and software used in the industry
• Ability to lead and motivate a team towards achieving common goals

Preferred Qualifications:

• Diploma or degree in Hospitality Management or related field
• Additional certifications in areas such as food safety or first aid

Working Conditions:

• Work primarily takes place in a lodge setting, involving varied shifts including evenings, weekends, and holidays
• This is a live in role that will be on a 6 week on 2 week off cycle 
• Preferably looking for a candidate from the Eastern Cape and if you have a parnter that is a qualified feild guide even better.

Please email me CVs to: megan@lodgistics.eco or whatsapp on 0677038635

Contact information

Megan