Logistics Manager

Supply Chain

Provide strategic management of logistic, people and resources, to ensure excellent customer service and efficient logistic process.

Job Purpose

Strategically drive and manage the dispatching within an allocated region, whilst ensuring regular interaction between logistics and other internal departments. To organise the distribution of goods.  Ensure that the right products, Crickley and Twizza are delivered to the right location on time in full while ensuring no additional costs accrue. Understand the whole supply chain and coordinate it effectively and liaise with all shareholders.  Being in charge of the health and safety of people and goods. Carry out any other reasonable instructions.

Key Accountabilities and Outputs

People

• Manage staff through setting performance objectives, measures and conducting reviews and feedback
• Motivating, organising and encouraging teamwork within the workforce to ensure set productivity targets are met.
• Training staff and monitoring their performance and progress.
• Set training plan for the staff
• Recruit, select, motivate, supervise, coach and train the Logistics team.
• Conducting performing reviews and setting expectations for the next quarter, on a quarterly basis.

Cost

• Analyse data to plan & improve cost savings
• Set and manage financial budgets
• Co-ordinate cost-effective equipment maintenance and servicing
• Manage and monitor all stock variance, returns and losses.
• Daily, Weekly and Monthly stock taking reports to be compiled with reasons and actions for stock losses and variances.
• Keep track of quality, quantity, stock levels, costs and efficiency.
• Meet cost, productivity, accuracy and timeliness targets.

Optimise Logistics Performance

• KPI’s measured & regular updates on VPM boards (Visual Performance Management)
• Possesses in place to enable us to measure drivers
• Drivers Reward & Recognition
• Load Plan Execution
• Documentation Control

Compliance:

• All trucks to comply with interstate traffic laws and regulations

Qualifications and Experience

• Grade 12
• Bachelor’s degree in Logistics or Supply Chain.
• Must have 5+ years of experience in - Strong interpersonal and presentation skills, along with the ability to communicate effectively with others at all levels of the organization.
• Minimum 5 years’ management experience in a logistics position is essential.
• Related work experience, such as warehousing, storage, retail or administration, could be an advantage and is relatively easy to obtain.

Key Qualities & Behavioural Competencies

• Excellent negotiating skills
• Ability to understand and implement complex finance solutions
• Ability to handle pressure and manage multiple issues simultaneously
• Strong communication skills and ability to influence outcomes at all levels and across disciplines
• Financial Management
• Business Acumen
• Strong interpersonal skills and the ability to work well as part of a team, as well as manage people
• Driving for Excellence -  Agrees on work plan outputs with staff, ensures they are aware of performance standards and measures attainment of results.  Ensures that work methods and processes are effective/efficient and appropriate for the achievement of desired results and standards of excellence. Foresees potential obstacles, develops contingency plans and redirects employees' activities to ensure timely completion of the unit's outputs.   Seeks ways to maximize the efficient use of resources and makes adjustments as required
• Business Focus  - Displays good understanding of Twizza as a business and works in an efficient and effective manner to optimise value from day-to-day work. Analyses relevant business and financial data to make timely and considered decisions; reflects on the impact of actions. Shows a good understanding of the operating environment, recognises the impact of own and team actions on business outcomes and considers ‘the big picture' when taking action. Supports continuous improvement to eliminate inefficiencies that can prevent Twizza from the achievement of strategic objectives.   Offers assistance to other teams and identifies business improvement or learning opportunities.
• Decisive Team Leadership - Makes sound and well informed decisions in a fair and transparent manner.  Identifies urgent decisions and makes them expeditiously in light of available information.   Commits to a position when required, on the basis of limited information.  Once committed to a course of action, follows through to achieve results.
• Innovation - Delegates appropriate responsibility, accountability and decision making to staff and respects delegated authority.    Encourages staff to take initiative and responsibility for putting ideas and activities into practice.  Promotes creativity, innovation, and openness to new ideas.  Takes appropriate risk in developing new or adapting existing methods and approaches to more effectively perform tasks or to solve problems in new and unique ways. 
• Coaching for Performance - Conducts group and individual work planning, including setting outputs, clarifying roles, responsibilities and competency expectations. Recognizes and expresses appreciation for good performance and addresses poor performance and inappropriate work ethics and practices in a prompt, fair and consistent manner. Provides effective, continuous feedback and coaching to employees with the aim of guiding them to improve their performance and develop their competencies. Evaluates employees' performance fairly, conducting mid-year and end-year performance evaluations in a timely and constructive manner. 
• Effective Communication - Understands team members' key requirements and concerns and responds with relevant information using appropriate language. Facilitates open exchange of information and ideas encouraging team members to share their views, thoughts and feelings. Frankly expresses ideas / interests / concerns of self and of a team, and encourages dialogue to develop an optimal solution without jeopardizing rapport with colleagues.  Uses tact and sensitivity when delivering sensitive information or resolving delicate employee issues. 
• Engaging others through Change - Creates a system to redistribute work across units during unexpected situations. Solicits feedback from team members in the creation of new agency initiatives and services. Displays creativity by deviating from traditional methods in developing new procedures.  Reevaluates current procedures and suggests improvements to ensure an effective, streamlined process. 
• Demonstrating the 13 Culture Elements - Ensures awareness and understanding of the company's strategy, values and culture and sets an example of behaviour in support thereof. Provides clear direction and expectations and proactively feedback on team's performance and output.  Ensures understanding of the organisation's strategy, values and culture by cascading information to employees through regular communication.   Encourages full participation on behalf of all staff members in office processes and decisions, while respecting different working methods, habits and attitudes.

Contact information

Busisiwe Mlobeli