Job purpose

• We are Seeking an Intermediate Salesfoce Experience Cloud Developer to design, develop, configure and support Salesforce Experience Cloud solutions that deliver secure, scalable and intuitive digital experiences for customers, partners and colleagues.
• The role focuses on building portals, self-service journeys and onboarding capabilities that integrate with Salesforce core capabilities and wider enterprise platforms.

Key responsibilities

• Develop and maintain Salesforce Experience Cloud sites, portals and digital self-service experiences.
• Configure Experience Builder, templates, branding, navigation, audiences, permissions and page layouts.
• Build Lightning Web Components, Apex services, Salesforce Flows and reusable UI components.
• Integrate portal experiences with Salesforce CRM data, APIs and enterprise services.
• Collaborate with UX, Business Analysts, Product Owners and Architects to translate requirements into usable customer journeys.
• Apply Salesforce security models, sharing rules, profiles, permission sets and secure data access patterns.
• Participate in peer reviews, unit testing, defect remediation, deployment readiness and production support.
• Contribute to release management, DevOps, CI/CD and environment progression activities.

Required technical skills

Salesforce platform

• Required capability: Apex, SOQL, SOSL, Flows, validation rules and Salesforce configuration
• Intermediate expectation: Can deliver assigned features independently and troubleshoot common platform issues.

Experience Cloud

• Required capability: Experience Builder, templates, themes, navigation, audiences and security
• Intermediate expectation: Can build and enhance customer or partner portals with guidance from senior specialists.

Front-end development

• Required capability: Lightning Web Components, HTML, CSS and JavaScript
• Intermediate expectation: Can build reusable and responsive components aligned to UX and accessibility expectations.

Security

• Required capability: Profiles, permission sets, sharing rules, roles and external user access
• Intermediate expectation: Understands secure portal access patterns and escalates complex security designs.

Integration

• Required capability: REST/SOAP APIs, JSON and integration troubleshooting
• Intermediate expectation: Can consume and expose services with support from integration and architecture teams.

DevOps

• Required capability: Git, feature branches, pull requests and Salesforce deployment tools
• Intermediate expectation: Follows agreed branching, code review and deployment standards.

Functional experience

• Customer onboarding, self-service, case capture or servicing journeys.
• Digital portal or authenticated web experience delivery.
• Financial services or enterprise customer-facing platform experience is advantageous.

Preferred certifications

• Salesforce Platform Developer I
• Salesforce Experience Cloud Consultant
• Salesforce Administrator

Ways of working expectations

• Work from approved user stories and clearly documented acceptance criteria.
• Follow agreed branching, source control, pull request and peer review standards.
• Build securely using appropriate access controls, permission models and data-handling standards.
• Maintain testable, reusable and supportable components.
• Support environment progression, release readiness and post-deployment validation.

Success measures

• Quality and maintainability of delivered components.
• Portal usability, adoption and customer journey effectiveness.
• Reduction in production defects and repeat incidents.
• Sprint delivery predictability and readiness for release gates.
• Compliance with Salesforce security, architecture and governance standards.

Core competencies

• Intermediate-level delivery mindset with ability to work independently on assigned user stories and escalate risks early.
• Strong collaboration with Business Analysts, Product Owners, Architects, QA, DevOps and Release Management teams.
• Working knowledge of Agile delivery, sprint ceremonies, story refinement, acceptance criteria and demo preparation.
• Awareness of banking, customer data, information security and regulatory compliance expectations.
• Disciplined documentation, code review participation, defect resolution and production support practices.