&Beyond is built, almost entirely, on the strength of remarkable people who give passionately to their roles, work tirelessly, and have the guest experience at the core of their focus daily and care of the sustainability of our communities and environment.  Every single ‘&Beyonder’ makes a huge difference to our success and our contribution to the world, regardless of their role or function. For this reason we choose ‘&Beyonders’ very carefully – they are the strength and the future of this company.

KEY OUTPUTS:

• Manage the day-to-day running of &Beyond’s social media platforms, ensuring content is published effectively and aligned to strategy 
• Schedule and publish content across all key platforms (Facebook, Instagram, X, LinkedIn, TikTok and YouTube) 
• Drive community engagement through active monitoring and response management across brand channels 
• Maintain platform best practices including tagging, hashtags, links and tracking standards 
• Monitor performance and report on social media KPIs using tools such as AgoraPulse 
• Identify trends and opportunities to optimise content performance 
• Support lodge and Touring MD social pages through guidance, training and content support 
• Manage YouTube content and align with Wildwatch strategy 
• Track and leverage user-generated content and guide social media champions across the business 
• Assist with influencer engagement and paid media collaboration with digital teams 

KNOWLEDGE REQUIRED:

• Strong understanding of major social media platforms and best practices 
• Knowledge of social media management and reporting tools (e.g. AgoraPulse) 
• Understanding of social media analytics and performance optimisation principles 
• Familiarity with digital content trends and community engagement techniques

SKILLS REQUIRED:

• Strong organisational and planning skills 
• Excellent written communication, copywriting and editing ability 
• Analytical mindset with ability to interpret data and optimise performance 
• High attention to detail and platform accuracy 
• Proactive, responsive and collaborative communication style 
• Ability to work effectively in a fast-paced environment

PREVIOUS WORK EXPERIENCE REQUIRED:

• Experience managing social media accounts and scheduling platforms 
• Proven experience in community engagement and content publishing 
• Experience analysing social media performance and reporting on KPIs 
• Ideally experience within travel, hospitality or with &Beyond operations

This is a permanent position

Please speak with your manager before making your application.

We reserve the right not to make an appointment.

Contact information

Caitlin Royal