Purpose of the job 

The key function of a BA is to work with the stakeholders to analyze and document business processes for a system or piece of software to be developed. To determine functional requirements and high-level features, as well as elaborate on the details of the software project and requirements to set the direction of the project, and support its implementation. 

Key Responsibilities 

Creating user requirement document

• Document the client requirements
• Document in a clear manner
• Document a well-structured document according to the specification template
• Mockups and sample reports
• Maintain documentation and ensure it remains up to date
• Minimal rework required for artifacts produced

Customer Satisfaction (UATSignoff) 

• Delivers to customer expectation
• UAT percentage below 9% Failure rate
• Ensuring the finished product is what the client has asked for

Meeting Facilitation 

• Running workshops with clients
• Spec handover sessions with the development team
• Demo sessions

Collaboration 

• Collaborating with the development team and Development project managers
• Collaborating with the Product Owner
• Backlog grooming

Core skills/ Competencies 

Mandatory skills/Abilities required for the job 

Contact information

Siphosethu