Accountable for maintaining quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment.

Job Purpose

This role is accountable for executing on key primary and secondary distribution tasks within the warehouse environment. This role also ensures compliance with all standard operational policies and procedures and ensures product fulfilment though an improved stock control environment. The Warehouse Controller is ultimately accountable for ensuring that the balance between great Customer Service and Cost Compression is struck by satisfying Customer Demand in a Safe, efficient and effective manner with continuous improvement being top of mind.

Key Accountabilities and Outputs

Warehouse and Inventory Control

• Oversee Primary Distribution (Inbound and Outbound) by maintaining, monitoring and executing on the primary distribution plan
• Service Secondary Distribution processes
• Conduct Inventory Control (Raw and Finished Materials)
• Conduct Stock Cycle Counts, Shrinkage and Stock Loss analysis to improve the stock control environment
• Engage with Manufacturing to limit the number of Out of Stock lines
• Undertake Route cause analysis of queries, complaints, incorrect loading and picking conducted to prevent recurrence
• Ensure Turn around Times in the Warehouse are managed for efficiency
• Ensure Resourcing plans are developed in line with volume forecast

Manage General Supply Chain and Logistics Operations

• Ensure compliance with standard operational policies and procedures
• Ensure Maximum Safe Pallet stacking heights comply with Site housekeeping standards maintained using the 5S philosophy

Adherence to Food Safety Requirements

• Commitment to The Beverage Company’s Food Safety policy and its objectives
• Ability to understand and implement all food safety requirements
• Adherence to and the enforcement of Food Safety Policies, SOPs and PRPs
• Compliance with PPE requirements including jewellery policy
• Compliance with personal hygiene requirements in accordance with the organisations code of practice
• Active engagement in all training including competency testing
• Regular practice of hand washing and sanitising
• Prevention of cross-contamination of products – no allergens allowed in the manufacturing facility
• Responsible for raising any food safety risk to the relevant personnel such as the Team Leader or Food Safety personnel
• Reporting of any illness or communicable disease before the commencement of shift
• Compliance with all legal, regulatory and customer requirements
• Enforce GMPs and conduct themselves in a manner conducive with food safety practices
• Maintain high standards of housekeeping and hygiene of equipment, facilities and work environment
• Informed and vigilant on food defence and food fraud risks
• Promote, encourage and continuously grow the organisations food safety culture
• Maintain zero compromise on product quality and safety
• Collaborate with internal food safety team to realise the organisations goals of retaining GFSI certification and continuous improvement

General Operational, Financial and People Management

• Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
• Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
• Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
• Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership

Qualifications and Experience

• Bachelor’s Degree (3 years) / NQF level 7 (Essential)
• Up to 8 years’ experience (Supervisory) 
• Excel Intermediate

Key Qualities

Communication

• Routine communication in connection with instructions, requests or normal work tasks

Problem Solving

• Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Others in own work area

Contact information

Liesel Park