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Supervisor (HF Fraud)

Overview

Reference
HF Fraud

Salary
ZAR18,000 - ZAR22,000/month

Job Location
- South Africa -- Kwazulu-Natal -- Umhlanga Rocks -- Umhlanga Ridge

Job Type
Permanent

Posted
16 March 2026

Closing date
23 Mar 2026 23:59


Duties and Responsibilities

  • Lead and motivate the team to achieve business KPIs and financial targets.
  • Coach and mentor team members, identifying and addressing training needs to enhance performance.
  • Manage a personal caseload to support overall financial performance.
  • Exercise due diligence when interpreting and reporting data to ensure accuracy.
  • Create a positive and inclusive learning environment that empowers and develops team members.
  • Gather and analyse information to assess risks and propose effective solutions.
  • Develop a comprehensive understanding of the business, including its strategy, products, services, and organisational structure.
  • Ability to work 09h00-18h00 / 10h00-19h00.

Experience and Skills

  • Proven management experience with strong operational knowledge is essential.
  • Experience within banking, insurance, or collections sectors is advantageous.
  • Excellent communication, multitasking, and problem-solving abilities.
  • Demonstrated success in delivering outcomes aligned with client, customer, and business objectives.
  • Proficient in reporting and data analysis.
  • Strong technical problem-solving skills.
  • High attention to detail with the ability to prioritise workload effectively.
  • Capability to upskill and develop team members successfully.


Contact information

Josephine Govender