IZI South Africa, a leading South African cash management and secure logistics company providing services like cash-in-transit (CIT), cash supply, processing, and ATM management, is seeking a detail-oriented and experienced Reconciliation and Compliance Manager to join our team our Head Office - Centurion.

The successful candidate will be responsible overseeing and managing the implementation, adherence, and monitoring of all Reconciliation and Operational Cash Controls (ROCC) and compliance activities, with a specific focus on cash processing, reconciliation, and risk mitigation within all Cash Management Centres nationally.

 The Key Responsibilities will Include:

• Be the custodian of ROCC Cash Solutions SA

• Develop expertise in each business units’ cash reconciliation risks, systems and procedures.

• Participate in and manage the development of country improvement plans as required. These plans will be geared towards ensuring that the businesses standard internal controls and best practices are applied consistently and are effective in reducing cash reconciliation risks to acceptable levels.  In particular ensuring the business units implement recommended actions arising from businesses Cash Reconciliation Audit Report findings and that required controls are embedded in operating procedures

• Review all branch procedures to ensure adherence to ROCC (independent review of all processes and procedures)

• Coordinate and oversee the Control Self Assessments to be completed by all branches 2x annually. Visits a sample size of branches to conduct the CSA with collaboration of regional teams.

• Update the Master Action Plan monthly

• Respond immediately to any ROCC deviations within the country and take the necessary actions to ensure risk is mitigated Manage that weekly cash counts were conducted, receive feedback, analyse results and escalate deviations, issues and potential losses to the applicable management teams (Country & Region)

• Review all cash differences conduct discrepancy trending to identify patterns and report / escalate accordingly

• Receive feedback from branches wrt any backlogs and report timeously to the applicable management teams (Country & Region)

• Continuously monitor key cash controls to identify risks and support performance challenges at an early stage.

• Conduct regular risk assessments focusing on the analysis, identification, description, and estimation of cash processing risks affecting the business.

• Continuously monitor key cash controls to identify risks and support performance challenges at an early stage, enabling these to be resolved quickly and effectively for the benefit of the country 

• Ensure all customer reports are prepared and submitted daily by the Regional Reconciliation Administrators (Corporate Customers Balance Certificates and supporting documents)

• Report findings to regional and business management both verbally and via written reports, in particular:

• Collaborate with the Regional Reconciliation Manager  to complete all required ROCC reporting; 

• Producing  weekly/monthly country audit finding/branch visit reports

• Manage all relevant Cash Audits and follow up on all findings and recommendations to ensure completion.

• Undertake ad hoc cash reconciliation and cash processing tasks as determined by the Cash & ATM Operations Director.

• Support the implementation of the businesses approved enabling information systems

• Staff turnover analysis, proper allocation of staff to positions and structure

• Set and agree objectives and performance standards with staff

• Monitor performance and provide feedback

• Leave planning

• Succession Planning and Employment Equity

• Determine training needs (in line with training and HR policy) for staff. Arrange for attendance of subordinates at scheduled training interventions and coach staff as needed.

• Ensure all employees have attended  the role specific training 

• Take ownership of personal development

• Monitor and address staff motivation levels

• Set and maintain acceptable standards of behavior at work by all subordinate employees, as required by IZI values, code of conduct and disciplinary code.

• Ensure that all disciplinary actions are conducted in compliance with Company policies and procedures.

• Hold regular staff team meetings and communicate / address issues and / or concerns 

• Ensure record keeping of all minutes of meetings

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year

• Participate in safety forums created by company for example safety meetings and safety talks

• Report all safety incidents to the relevant people

• Discuss all safety incidents

• Follow-up on any activities assigned through safety meeting/committee/representative/management

• Attend safety education and refresher programs

• Comply with safety policies and procedures at workplace

• Distribute safety information as and when required

• Wear protective clothing all the time

Minimum Requirements:

• Finance Degree qualification

• Certified Fraud Examiner would be advantageous

• Postgraduate Diploma in Auditing/Forensic Auditing

• 3-5 Years relevant working experience in reconciliations  would be deemed appropriate for this level position

• 3-5 years of experience in Operational Risk, Compliance, and/or Audit.

• Previous Cash Management Centre experience would be highly beneficial

• Computer Literacy in MS Office Packages essential, with specific reference to intermediate Excel 

• Exposure/experience dealing with banking systems

• Knowledge of administrative procedures 

• Knowledge of reconciliation procedures

• Knowledge of Cash Management Centre processes

• Knowledge of company policies and procedures

• Operational investigations within the CIT industry would be beneficial

• MS Office Computer skills Excellent communication skills (written and verbal)

• Supporting and working with others

• Delivering objectives

• Strong planning, organising and problem-solving ability

• Detailed orientated

• Ability to analyse and objectively give feedback to and receive from team and seniors

• Able to demonstrate initiative, self-reliance and problem solving skills

• Working with people

• Managing of staff (remotely)

• Assertiveness

• Report writing skills

• Must be deadline driven and be able to work well under pressure

Contact information

Phumudzo Modau