F&B / Host (Looking for a fun & young dymanic person with great attention to detail)

Location

Limpopo, Limpopo, South Africa

Job Type

Permanent, Full-Time

Primary Industry

Travel, Leisure, Tourism and Hospitality

Secondary Industry

Travel, Leisure, Tourism and Hospitality

Job Description

The role of F&B / Host is pivotal in delivering an exceptional guest experience within a dynamic hospitality environment. The successful candidate welcomes guests and ensures smooth front-of-house operations. This position requires excellent interpersonal skills, attention to detail, and the ability to work efficiently in a fast-paced setting. The F&B / Host works closely with food and beverage teams to coordinate service flow and maintains a welcoming atmosphere throughout the venue.

Job Duties

• Greet and welcome guests promptly and courteously upon arrival.
• Manage reservations, including booking, confirming, and organising seating arrangements.
• Maintain an organised waiting list and communicate estimated waiting times effectively.
• Escort guests to their tables and provide menus or relevant information regarding services.
• Coordinate with food and beverage teams to ensure timely and efficient service delivery.
• Handle guest inquiries, requests and resolve any concerns with professionalism and discretion.
• Maintain cleanliness and orderliness in the reception and dining areas.
• Assist with administrative duties such as updating guest records and processing payments where applicable.
• Comply with health and safety regulations, including food hygiene standards.
• Promote and uphold the brand’s standards and values consistently.

Required Qualifications

• National Senior Certificate or equivalent qualification.
• Formal training or certification in hospitality or customer service is advantageous.

Education

A minimum of a secondary education is required. Further education in hospitality management or related fields is preferred but not mandatory.

Experience

• At least five years’ experience in a customer-facing role within the hospitality or food and beverage sector.
• Experience working in a fast-paced environment that requires multitasking and prioritisation.
• Previous experience handling reservations and guest relations is highly beneficial.

Knowledge and Skills

• Excellent communication and interpersonal skills, with the ability to engage positively with guests.
• Strong organisational and time management abilities.
• Proficient in using reservation management systems and basic computer applications.
• Ability to remain calm and professional under pressure.
• Attention to detail and a proactive approach to problem-solving.
• Knowledge of food safety and hygiene standards.
• Flexibility to work shifts, including evenings, weekends, and public holidays as required.

Preferred Qualifications

• Diploma or certificate in hospitality management or a related discipline.
• Multilingual abilities are advantageous, particularly in languages commonly spoken by the guest demographic.
• Previous experience in a similar role within a travel, leisure, or tourism setting.

Working Conditions

• Live in role
• 6 weeks on 2 weeks off

Contact information

Megan