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Business Analyst
(YD/BA/AB/25)
Overview
Reference
YD/BA/AB/25
Salary
ZAR0 - ZAR0/hour
Job Location
- South Africa -- Johannesburg Metro -- Johannesburg
Job Type
Contract
Posted
04 December 2025
📢 Job Advert: Business Analyst (Banking – Onboarding & Compliance)
Location: South Africa
Industry: Financial Services / Banking
Contract/Perm: Open
Qualifications: BCom / IT Degree
Certifications: CBAP® (Certified Business Analysis Professional)
Experience: 7+ Years
We are seeking a highly skilled Business Analyst with deep experience in banking onboarding, compliance, and process optimisation. The ideal candidate is analytical, detail-oriented, and strong in both Agile and traditional BA delivery environments.
Key Responsibilities
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Lead analysis and optimisation of customer onboarding workflows across banking channels.
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Perform detailed process mapping, gap analysis, and requirements gathering for end-to-end onboarding processes.
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Ensure compliance with regulatory and internal standards, including POPIA, KYC, BR-05, BR-08, and process optimisation standards BO-1 and BO-3.
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Collaborate with cross-functional teams—operations, risk, compliance, product, and technology—to deliver accurate business requirements.
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Support Agile delivery teams by defining user stories, acceptance criteria, and managing backlogs.
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Drive process re-engineering initiatives to enhance efficiency, reduce risk, and improve customer experience.
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Facilitate workshops, stakeholder interviews, and documentation of current and future-state process flows.
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Provide accurate reporting, traceability matrices, and support UAT/QA teams during testing cycles.
Minimum Requirements
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BCom or IT degree (or equivalent).
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CBAP® certification is essential.
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7+ years’ experience as a Business Analyst within banking or financial services.
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Strong background in onboarding process re-engineering, compliance, and regulatory alignment.
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Expertise in POPIA, KYC, BR-05, BR-08, BO-1, BO-3 and other banking standards.
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Skilled in Agile BA practices including user stories, backlog refinement, and working with Scrum teams.
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Advanced process modelling and mapping skills (Visio, BPMN, or similar).
Key Skills & Competencies
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Process mapping & re-engineering
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Regulatory & compliance analysis (POPIA, KYC, BR-05, BR-08)
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Agile BA delivery
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Requirements elicitation & documentation
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Strong analytical and problem-solving abilities
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Stakeholder management & communication
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Workflow optimisation and customer experience improvement
Why Join Us?
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Contribute to high-impact onboarding transformation initiatives.
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Work with dynamic teams driving efficiency, compliance, and customer-centric innovation.
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Opportunity to influence key processes at enterprise level in a leading banking environment.
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