Job Purpose
The Sales Intern will support the sales team in generating leads, managing client relationships, and assisting with sales operations. This role offers hands-on exposure to the sales process, from prospecting to closing deals, while developing skills in communication, negotiation, and customer service.

Key Responsibilities

1. Lead Generation & Prospecting

• Assist in identifying and researching potential customers.

• Update and maintain the CRM system with accurate lead information.

• Support outreach activities via calls, emails, and social media.

2. Sales Support & Administration

• Prepare sales proposals, quotations, and presentations.

• Assist with follow-ups on pending quotations and proposals.

• Maintain and organise sales documentation.

3. Client Relationship Management

• Support the sales team in managing and nurturing client relationships.

• Respond to client queries and direct them to relevant team members.

• Gather feedback from clients to improve products and services.

4. Reporting & Analysis

• Assist in compiling weekly and monthly sales reports.

• Monitor sales performance metrics and highlight trends.

• Provide insights on lead quality and conversion rates.

Skills & Competencies

• Strong verbal and written communication skills.

• Basic understanding of sales principles and customer service practices.

• Good organisational and time management skills.

• Proficiency in Microsoft Office and familiarity with CRM systems is advantageous.

• Enthusiasm for learning and achieving sales targets.

Education & Experience Requirements

• Currently studying or recently completed a qualification in Sales, Marketing, Business Administration, or a related field.

• Prior internship, part-time sales, or customer service experience is advantageous but not required.

Additional Information

• This is a learning role with mentorship and exposure to the end-to-end sales cycle.

• The intern is expected to maintain professionalism and adhere to company policies.

• Some travel or after-hours work may be required for client meetings or events.

Performance Indicators

• Accuracy and timeliness of sales reports and documentation.

• Positive feedback from clients and sales team.

• Contribution to lead generation and conversion.

• Demonstrated improvement in sales knowledge and skills.

Contact information

Carissa Moopanar