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Network Engineer
(NE - 26/08/25)
Overview
Reference
NE - 26/08/25
Salary
Market Related
Job Location
- South Africa -- Johannesburg Metro -- Johannesburg -- Bryanston
Job Type
Permanent
Posted
12 August 2025
Closing date
26 Aug 2025 22:59
Network Engineer
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Department: Planning and Engineering
Reporting To: Networking Manager
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Location: Johannesburg
Education: Relevant networking experience and/or qualifications
Experience: 2-4 years’ experience
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Summary
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The Network Engineering team is responsible for delivering low-level Operations and Design aspects of the network topology. Our priority outcomes are Stability, Flexibility, Capacity, and Visibility into the network.
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Essential Duties and Responsibilities
- Configure, deploy, and support networks for customers and third parties on daily activations on the BitCo network
- Conduct quality assessments of client installations, testing, and configuration
- Troubleshoot voice/data core networks and provide technical support in operational and lab environments to diagnose and isolate network problems. Generate reports and provide solutions.
- Meet SLAs and report on performance for internal and external helpdesk requests
- Validate new core network system software, features, and functions in lab and commercial environments
- Respond to customer network needs and questions, ensuring work is completed according to standards, guidelines, and processes
- Adhere to strict change control procedures
- Provide regular meeting minutes and updates for internal tasks and outcomes
- Train staff on new technologies and network advancements
- Create status and progress reports as needed
- Liaise with internal departments and technical resources as necessary
- Provide feedback on project status at meetings
- Keep stakeholders informed of issues and progress
- Pursue ongoing learning and development opportunities to ensure the success of Engineering Projects
- Complete any additional requests in a timely and professional manner to meet BitCo standards
- Maintain a positive, customer-focused attitude and represent BitCo well at client sites
- Consult with customers at all levels regarding relevant deployments within their environment
- Remain accountable and responsible for assigned projects
- Collaborate with cross-functional departments to ensure deliverables are completed on time and within budget
- Fulfil any other key responsibilities identified by the Chief Technical Officer or Departmental Manager
Qualifications and Experience Hard Skills Required
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Mid-level resource with intermediate networking experience. Minimum of 2-4 years’ experience in a networking environment, actively working on the core infrastructure.
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- VLANS
- QinQ
- Ciena
- BGP
- PBB-TE
- Transparent Ethernet
- G.8032
- Spanning Tree
- Technical network design and implementation
- CoS/802.1P to Queue
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Knowledge, Soft Skills & Abilities Required
- Mid-level resource with extensive customer service experience
- Customer-focused
- Provide follow-up, feedback, and progress reports
- Organised
- Efficiently prioritise tasks and manage time effectively
- Utilise project management methodology
- Collaborate with internal and external staff
- Effective communication skills, both verbal and written
- Ability to work non-traditional hours
Character Traits
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Integrity
Honesty, trust, and respect for others
Accountability
Responsible and liable for the role and responsibilities
Communication
Open communication, feedback, and sharing
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Passion
Passionate and inspired to make a difference in the lives of others
Pride in work
Empowerment
Share knowledge to set others up for success
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