COMMERCIAL ANALYST
Commercial
Accountable for specialist outputs and initiating changes in processes, policies, procedures, standards and services within inter-related functional areas of responsibility. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes within a multi-procedural environment.
Job Purpose
This role is responsible for ensuring consistent application of Commercial KPI’s across the organisation and continuously develop and optimise Commercial reports. Develop insights and recommendations that will enable the Commercial fraternity. To provide Regional Sales Teams with deep-dives and localised sales analysis resulting in localised insights in support of the business, regional and team performance.
The position will be reporting to the Chief Commercial Officer.
Key Accountabilities and Outputs
Sales Reporting and Analysis
Compile sales reports across all reporting mediums, including, sales specific KPI measures, Daily/Weekly/Monthly summary report
Measure Business, Regional and Team performance across sales specific KPI measures
Conduct analysis of sales information to generate local insights and recommendations
Conduct business reporting and communication to key stakeholders, including compilation and distribution of current performance daily
Assist in generating customer behaviour insights
Provide Recommendations to optimise sales performance
Conduct master data clean up
Carry out sales trend analyses and planning across peak periods
Assist in the development of sales reporting based on information analyses
Identify and execute best practices in report design and automation
Guide and coach teams in order to ensure quality of output meets the appropriate standard
Communicate information in a timely, accurate and easily understood manner
Analyse standard reporting packs and provide recommendations to Regional Sales Managers
Conduct localised deep dives and trend analysis to support growth
Support weekly opportunity or issue identification for the sales teams
Analyse standard reporting packs and provide recommendations to Sales Teams
Conduct tracking of New Customer Take on and ensure Master Data is accurate and up to date
General Operational and Financial Management
Actively participate in operational planning and budgeting processes
Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
Control cost and take the necessary action to mitigate any financial risks or non-compliance
Qualifications and Experience
Relevant degree
Working knowledge of SAP & Power BI
Superior knowledge of systems such as MS Office Excel
Minimum 5 years’ experience in a similar role
Extensive experience in development of programmes and reports.
Minimum 2 years’ experience within the FMCG industry would be advantageous and or 1 - 2 years Sales experience would be advantageous
Key Qualities
Communication
Drafting of factual reports, presentations, procedure or policy documents or training material
Problem Solving
Proactive identification of functional problems that do not have predetermined guidelines, routines or procedures for solution, determine cause and impact, and choose the best alternative to solve the problem based on previous experience and an understanding of the theory or practices underpinning the problem.
Relationships Maintained
Groups of individuals at a senior management level inside the organisation
Behavioural Competencies
Analytical Thinking
Able to take a complex task and breaking it down into manageable parts in a logical, detailed way.
Thinks of multiple explanations or alternatives to a problem
Able to identify the information needed to solve a problem effectively
Performs tasks accurately and thoroughly, making adjustments to ensure needs are met
Considers business priorities when making decisions or analysing the costs and benefits of various alternative solutions.
Conceptual & Analytical Abilities
Presentation Skills
Able to design presentations which are appropriate for the presentation.
Able to present impactful presentations
Presents only the most important points which relating to the presentation purpose
Able to make presentations (visual aids) which are visually appealing and not too cluttered
Able to maintain eye contact and project a professional image throughout the presentation
Able to present information with confidence
Customer Relations
Asks questions to identify customer needs or expectations
Follows through and meets personal commitments to others on time
Takes responsibilities seriously and consistently meets the clients’ expectations for quality, service, and professionalism.
Continuously monitors delivery to make sure the customer is receiving good service
Shows a strong commitment to exceeding customer expectations
Able to own responsibility for mistakes, apologise and make suitable changes to services
Good communication skills
Ability to form relationships and influence decision making at all levels of the organisation
Ability to work in multidisciplinary teams.
Planning and Organising
Manages time effectively, ensuring effective completion of tasks under stressful deadlines.
Able to prioritise activities and resources, ensuring that results are achieved effectively.
Able to evaluate progress and make appropriate adjustments to initial plans, ensuring a successful outcome.
Systematic Approach
Accountability
Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track.
Prepares a roadmap for success.
Ensures that all who need to know, are clear about the plan.
Takes full responsibility for own actions and outcomes, including mistakes.
Always acts in the company’s best interest, regardless of whether it is difficult or unpopular.
Ensures others are on track for achieving their goals
