SALES MANAGER

Commercial

Accountable for quality, standards, service and desired outputs within inter-related functional areas of responsibility. May be responsible for work of others. This role will work with various closely related concrete variables, requiring an understanding of the theory or practices underpinning inter-related functional processes.  Develop and lead teams.

Job Purpose

This role is accountable for executing on regional sales activities. The Sales Manager will be accountable for driving sales growth and achieving sales targets, timely sales order creation and effective sales order management within relevant area/region of responsibility.  Leading and growing a team.

Key Accountabilities and Outputs

Marketing and Sales

• Drive growth in Sales and the achievement of sales targets in relevant region/area of responsibility
• Ensure accurate Sales Order Creation
• Contribute to accurate and timely Sales Order Management
• Build and maintain strong relationships with sales partners and alliances
• Monitor and provide feedback on adherence to agreed Service Levels
• Optimise the customer experience by ensuring Requests, Inquiries, Returns & Complaints are timeously and effectively handled
• Interpret Sales and Customer Analytics and Provide Sales and Customer Insights
• General Business, Financial and People Management
• Drive continuous improvement through streamlining and optimising relevant operational FMCG practices, processes and systems
• Manage cost drivers and take the necessary action to mitigate financial risk and address variances and discrepancies
• Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
• Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership

Qualifications and Experience

• Relevant Degree or National Diploma / NQF 6 (Essential)
• Up to 6 years experience (Supervisory/ Management) Sales and Trade Execution
• Developing and leading teams
• Negotiation and trading ability
• Formal and Informal trade experience (Port Elizabeth/ Kariega/ and Surroundings)
• Retail and wholesale experience
• Collaborate internally and externally to achieve favourable OTIF outcomes
• Robust IT Skills (Microsoft)

Key Qualities

Communication

• Negotiation with customers or suppliers over price, contracts or services

Problem Solving

• Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Others outside of own work area but inside the organisation

Contact information

Busisiwe Mlobeli