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Field Service Specialist (Open to Expats)
(Field Service Specia)
Overview
Reference
Field Service Specia
Salary
ZAR/month
Job Location
- South Africa -- Johannesburg Metro -- Johannesburg
Job Type
Permanent
Posted
13 June 2025
Closing date
13 Sep 2025 21:59
We are seeking a highly skilled and experienced Komatsu Field Service Specialist / Earthmoving Equipment Mechanic. This role is critical to supporting our operations through expert troubleshooting, component rebuilding, and hands-on service work across a wide range of Komatsu machines.
Key Responsibilities:
- Perform field service, technical troubleshooting, diagnostics, and repairs on a wide variety of Komatsu earthmoving equipment, with a focus on:
- Excavators: PC8000, 7000, 4000, 3000, 2000, 1250
- Loaders: WA600, WA800 / CAT 993K, 994K
- Dozers: D275, D375, D475 / CAT D10, D11
- Graders: GD825 / CAT 16M, 24M
- Dump Trucks: HD785-7, HM400-3R / Electric: 860, 930, 960
- Support and maintain Komatsu PC8000-6 Electric Shovels and related models, ensuring maximum uptime and performance.
- Strip, dismantle, and rebuild heavy earthmoving equipment on-site and at the workshop.
- Rebuild mechanical components and ensure their operational reliability.
- Assist in the development and building of warehouses, properties, and a dedicated rebuild centre.
- Deliver top-tier customer service by addressing technical issues promptly and professionally.
- Work independently and in teams to resolve technical challenges in field and workshop conditions.
- Maintain detailed documentation of diagnostics, repairs, and parts usage.
- Follow all safety, health, and environmental regulations during operations.
Qualifications:
- Minimum 10 years of hands-on experience in the mining or heavy equipment industry, with a focus on Komatsu machinery.
- Strong experience with field service and technical support, especially for Komatsu shovels and earthmoving machines.
- Proven background as a component rebuilder and equipment mechanic.
- Solid experience in stripping, dismantling, and preparing heavy equipment components.
- Ability to work in remote and challenging environments while maintaining a high standard of safety and service.
- Excellent communication and interpersonal skills.
- A relevant technical degree, trade qualification, or certification in heavy equipment mechanics or field service.
- Willingness to relocate long-term to Zambia (family relocation supported).
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