PURPOSE OF JOB
To carry out administrative duties and liaise with tenants to ensure a timely and responsive
property
administration service.

KEY PERFORMANCE AREAS
• Load existing budget on MDA (if no budget, PA to assist PM to prepare and PA to load)
• Provide Property Manager with all reports, plans, budget, etc. for audit
• Prepare files for hand-over
• Check lease schedules and ensure that information is completed for annual events
e.g. turnover certificates, rental schedules etc.
• Obtain turnover certificates from tenants on due dates
• Follow up on all outstanding documentation and information required for tenant files
(e.g. FICA docs)
• For new tenants ensure all the required approvals are in place (Signage, layout plans,
council approvals etc.)
• Where required, assist in the preparation of reports for monthly management meetings
• Liaison with relevant internal staff regarding tenant queries
• Accessing information and generating reports on MDA of tenant accounts
• Drafting letters to tenants and service providers where required by Property Manager
• General administration duties for all property requirements
• To ensure tenant satisfaction through resolving tenant queries and maintaining a
comprehensive and up-to-date database of tenant correspondence
• To ensure each building is comprehensively administered and procedures followed
with respect to, but not limited to correspondence, tenant deposits, insurance, etc.)
• Attend site visits and meetings as and when required

QUALIFICATIONS, COMPETENCIES AND SKILLS
• Grade 12 (Essential)
• Property management certificate / diploma (advantageous)
• Minimum of 3-5 years administrative experience in the property industry
• Good understanding of property administration and leasing
• Knowledge of property management systems
• Basic financial acumen
• Computer literate in Microsoft Office suite
• Excellent communication, customer service, and interpersonal skills
• Strong time-management and organizational skills
• Methodical and detail orientated
• Ability to take initiative and work unsupervised
• Deadline driven and ability to work under pressure
• rivers license (advantageous)

Contact information

Oswald Erasnus