IT DIGITAL MATURITY ASSESSMENT

• Minimum of 5+ years’ individual experience in conducting IT Digital Maturity Assessment 
• Conduct IT digital maturity assessment by evaluating current IT infrastructure and systems, related processes, and capabilities against leading practices to inform the new IT Strategy in support of the 2.0 Corporate Strategy and 5-year Strategic Plan. Conduct a benchmark study on operational processes automation and digital transformation adoption against industry standards, peers, partners and NSI participants.
• Identify automation opportunities or technology solutions that could enhance process performance and operational efficiency for the organisation.
• Recommend functional systems for automation and integrations requirements.

CHANGE MANAGEMENT (not compulsory)

• Recommend a Change Management Plan for implementation.
• Oversee the implementation and management thereof.
• Introduce frameworks and models for TIA to adapt for TIA 2.0 model.
• Indicate requirements from TIA for the success and implementation of the Change Management Plan.

ORGANISATIONAL DESIGN

• Conduct an Organisational Design benchmarking study with organisations similar to locally and internationally.
• Assess and analyse the organization’s current Human Resources capabilities and determine future capabilities and capacity in support of 2.0 Operating Model.
• Determination between inhouse and outsourced models to be considered according to the 2.0 Operating Model.
• Advise and recommend on the proposed Skills Workplan for the next 5 years aligned with Strategic Plan.
• Assess and evaluate current work methods and determine future requirements along with employee workloads management strategies.
• Consideration must be given to business dynamics, level of complexity in executing business tasks and turnaround times in line with Investment Value Chain and Programme processes.
• Assess the current Organisational Design and newly envisaged Operating Model and recommend a fit for purpose Organisational Design and Structure in support of the 2.0 Operating Model and Corporate Strategy.

EXPECTED DELIVERABLES

• Benchmark study report (s) conducted with similar organisations locally and internationally on Organisational Design, Business Process Management, and IT digital transformation.
• Recommended fit for purpose Organisational Design and Structure in support of the 2.0 Operating Model and Corporate Strategy.
• Workplace Skills Plan with clear skills and competency requirements classified according to Critical, Important and Necessary.
• Identified Human Resources capabilities required to deliver the mandate (combination of staff and outsourced including partnership models).
• Recommended appropriate work methods and procedures with workload management considerations according to operational complexity and turnaround times assessed.
• Proposal on optimal utilisation of human resources in alignment to the 2.0 Operating and Business model.
• Full assessment and evaluation of Business processes and To-be optimized business processes recommended in line with work methods proposed (Full optimisation business report compiled, and Business Process Management methodologies recommended for maintenance).
• Roadmap for enhancing digital transformation initiatives (identified gaps, revised IT business processes, automation and technology recommendation and proposed IT Strategy for the next 5 years).
• Recommended Change management plan for the service provider to assist and oversee the implementation thereof (not compulsory as per section 3.5 above)
• Project risk matrix to be mapped and with remedial actions recommended for implementation to mitigate risks.

PROJECT TIMELINES

• The successful bidder will be expected to deliver the project and its milestones within twelve (12) months from appointment.

LEVEL

• Subject Matter Expert (SME)

If the role is onsite or hybrid

• Most likely hybrid – client has offices in KZN, CT and PTA – so someone from anywhere will do.

Contact information

Riford Masuku