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MEDICAL SCHEMES: ADMINISTRATIVE ASSISTANT (3125 EH ADMED)

Overview

Reference
3125 EH ADMED

Salary
ZAR/month

Job Location
- South Africa -- Tshwane Metro -- Pretoria

Job Type
Permanent

Posted
12 May 2025

Closing date
24 May 2025 16:59


Position available Nationwide

Your National Senior Certificate (Grade 12 / Matric) NQF 4 and Excellent knowledge of English and Afrikaans (speak, write, read, understand) together with experience in financial services, medical scheme knowledge or related administrative environment of at least 3-4 years, is crucial and will enable you to:

Duties:

Client Interaction & Administration:

  • Regular interaction with clients, colleagues and management to ensure the effective delivery of administrative requirements within a specified framework.
  • Ensure that client documentation is in compliance with FICA & FAIS legislation.
  • Attend to client complaints and enquiries in consultation with the Specialist Health Care Advisor.
  • Recording of client interaction and updating of client records upon completion of interaction, Maintain client record and database.
  • Written communication/confirmation to clients or service providers.

People & Operational Support:

  • Efficient operation of answering all incoming calls promptly and politely; assessing caller’s requirements; transferring calls; taking messages; delivering messages to the relevant staff member timeously.
  • Communicate with a variety of individuals on all levels.
  • Work effectively in a team and as an individual.
  • Dealing with correspondence, complaints and queries.
  • Encourage a healthy and productive work environment and monitor office safety.


Contact information

Christo van der Merwe