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SENIOR WEALTH ASSISTANT (0825A EW ASSIS)

Overview

Reference
0825A EW ASSIS

Salary
ZAR/month

Job Location
- South Africa -- City of Cape Town -- Cape Town -- Bellville

Job Type
Permanent

Posted
06 May 2025

Closing date
17 May 2025 18:30


Your:

  • Formal Education:
    • Matric
    • NQF 5 & 6 would be advantageous (In Wealth Management)
  • Experience:
    • 5+ years’ experience in the investment financial services industry is essential
    • 3+ Experience in the broker support environment is essential
  • Competencies:
    • Proficient in English and Afrikaans (read, write, speak)
    • Competent on service providers’ website functionalities’ (Investment and risk service providers)
    • Service provider products (Investment and risk platforms)

will enable you to:

Processing new business for new and existing clients:

  • Ensure all documentation and information is prepared in accordance to company policies
  • Follow up on outstanding/incomplete client business and consult with/remind the Wealth Manager/Advisor
  • Handling of retirement claims, mainly focusing on Public sector funds.
  • Section 14 & Section 37 transfers
  • Assist with Whole Life Cover, Keyman Insurance and Buy and Sell Insurance applications.
  • Facilitate the Transfer from Living Annuity to Life Annuity process

Servicing of existing clients:

  • Assist with the review of clients’ Wills in consultation with the Wealth Manager/Advisor
  • Make payments on behalf of clients through the Investec corporate saver account
  • Attend to client complaints and enquiries in consultation with Wealth Manager/Advisor

General Administration:

  • Ensure that client documentation is in compliance with FICA & FAIS legislation
  • Recording of client interaction and updating of client records upon completion of interaction
  • Maintain client record and database according to company policies
  • Attend to Death Claim processes and documentation
  • Correct and timeous completion and submission of Fee Forms as well as all internal documentation as per company policy
  • Assistance with Wealth Special Projects on ad-hoc basis
  • Actively building relationships with clients via telephone, in person and via email.
  • Proactively managing tasks and ensure that all instructions are attended to in an efficient way.


Contact information

Christo van der Merwe