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Software Training Support (POS25005a)

Overview

Reference
POS25005a

Salary
ZAR18,000 - ZAR23,000/month

Job Location
- South Africa -- City of Cape Town -- Somerset West

Job Type
Permanent

Posted
30 April 2025

Closing date
30 May 2025 21:59


Training Support Consultant (POS25005)

Somerset West

R 18 000 to R 23 000 per month (negotiable – depending on your experience)

Requirements:

    • Training/ Educator or Consulting experience
    • Bachelor's Degree in Accounting or at least 3 years of bookkeeping experience
    • Proficiency in Microsoft Word, and Outlook, PowerPoint and Accounting software packages
    • Excel proficiency intermediate
    • Customer service / support experience will be advantageous

Responsibilities:

    • Creating and managing training plans with customers
    • Reporting on training progress of all customers that is in training
    • Work directly with client to effectively coordinate each training project to completion.
    • Communicate process successes and failures to internal and external stakeholders to identify potential areas of improvement and action to ensure that the training plan stays on track.
    • Provide system training to customers
    • Providing customer support, resolving customer queries, recommending solutions and guiding users through features and functionalities on the system
    • Assist with preparing data and uploading on to the system for new customers

Closing Date: 30 ay 2025

To apply for this position: Send MS Word format CV to jobs@emporium.co.za and use POS25005 – Training Consultant in the subject line


Contact information

Natasha Styger